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Senior Account Manager, Publications

BioTalent Ltd, New York, New York, United States

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Senior Account Manager, Publications An established medical communications agency is seeking an experienced

Senior Account Manager (SAM)

with a strong background in Medical Communications, specifically

publications .

Who Thrives Here This environment is best suited for candidates who:

Appreciate and actively seek out the close-knit feel of a small, well-established agency.

Understand the dynamics of a smaller organization and embrace the variety and pace that come with it.

Are comfortable balancing both

account management

and

project management

responsibilities.

Can manage a high volume of work and wear multiple hats—a common expectation in publications-focused roles.

Client & Account Management

Serve as the primary day-to-day client contact, fostering strong, collaborative relationships.

Lead client meetings, status updates, and strategic discussions, ensuring clarity, alignment, and forward momentum.

Anticipate client needs and proactively recommend solutions, enhancements, or strategic direction.

Monitor overall account health, including satisfaction, retention, and organic growth opportunities.

Ensure all deliverables meet client expectations, brand guidelines, and medical communication standards.

Project & Program Oversight

Oversee the planning, development, and execution of a variety of MedComms deliverables (e.g., slide decks, advisory boards, symposia, training materials, scientific platforms, medical strategy projects).

Develop and manage detailed project plans, timelines, budgets, and resource allocation.

Ensure projects stay within scope while managing changes, risks, and client feedback effectively.

Coordinate seamlessly with scientific, editorial, creative, and project management teams.

Track progress of all assigned projects and ensure timely delivery across multiple concurrent workstreams.

Internal Leadership & Collaboration

Provide clear direction and guidance to project teams, ensuring alignment on goals, expectations, and responsibilities.

Facilitate collaboration across teams to promote efficient workflow and unified execution.

Support junior team members through mentorship, feedback, and problem-solving.

Contribute to the continuous improvement of internal processes, documentation, and workflow optimization.

Uphold team accountability while maintaining a positive, supportive working environment.

Financial & Operational Management

Develop, monitor, and reconcile project budgets; identify scope changes and prepare estimates accordingly.

Ensure accurate and timely financial tracking, reporting, and forecasting.

Support account leadership in broader account planning, revenue monitoring, and operational decision-making.

Strategic Contribution

Provide input into strategic communication planning and long-term client initiatives.

Support development of annual publication, medical, or strategic plans (depending on client needs).

Contribute insights on competitor landscape, marketplace shifts, and therapeutic area context.

Participate in new-business development, including proposal writing, pitch support, and scoping.

Please reach out to bryan.ortega@biotalent.com for submissions.

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