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Senior Analyst, Digital Reporting & Optimization

Kohl's, Menomonee Falls, Wisconsin, United States, 53051

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Overview In this role, you will help elevate digital analytics insights into data-driven business recommendations and apply statistical analysis techniques to identify site and business performance drivers.

What You’ll Do

Build, enhance, and maintain dashboards, recurring reports, KPI frameworks, and automated analytics solutions to support digital performance monitoring and decision-making

Validate data and troubleshoot discrepancies across Adobe Analytics, tagging implementations and enterprise BI platforms to ensure accuracy and consistency

Analyze digital behavior, traffic patterns and performance trends to generate clear insights that partners can act on

Support cross-functional teams by improving reporting outputs, refining measurement approaches and optimizing existing analytics processes

Conduct deep-dive analyses of customer behavior, category performance and journeys to identify opportunities, risks and potential test ideas

Synthesize findings into clear, concise summaries tailored for digital, product, marketing and merchandising partners

Provide data-informed recommendations grounded in performance patterns, business context and experimentation learnings

Partner with Technology to define tagging requirements, support QA and UAT, validate implementations and help resolve data defects impacting key journeys

Maintain tagging, reporting, KPI and measurement documentation to support consistent and reliable analytics usage

Contribute to training materials, reference guides and self-serve resources that help partners effectively use Adobe Analytics, dashboards and internal tools

Additional tasks may be assigned

Required

Strong analytical mindset and comfort with strong analytics principles

Problem-solving skills and comfort with ambiguity

Excellent written and verbal communication skills

Ability to work independently and as part of a team

Attention to detail and organizational skills

Ability to multitask, work under firm deadlines within a rapidly changing environment

Advanced knowledge of Excel

Preferred

3+ years of working in a high-volume retail environment

3+ years of experience using web analytics tools such as Adobe Analytics (Omniture) or Google Analytics and testing/optimization tools like Adobe Target, Optimizely or Maxymiser

Knowledge of languages and programs such as SQL, Python, R Statistics

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