Job Description
Director of Claims
Overview As Director of Claims, you will provide strategic leadership across multiple claim lines, oversee external partners, and guide a growing team through operational redesign and leadership succession. You will collaborate closely with Legal, Risk, and executive leadership to enhance claim outcomes, reduce organizational exposure, and build a high-performing, best-in-class claims function.
Responsibilities
Lead enterprise claims operations across auto liability, general liability, cargo, workers’ compensation, and physical damage
Manage the financial performance of claims, including reserves, settlements, recoveries, and long-term cost strategies
Oversee third-party administrators, outside counsel, and vendors managing complex and litigated claims
Build, develop, and mentor a high-performing claims leadership team with a strong focus on succession planning
Ensure compliance with federal and state regulations, internal policies, and industry best practices
Partner cross-functionally with Legal, Safety, Operations, Finance, and HR to mitigate risk and improve outcomes
Drive operational efficiency through enhanced reporting, analytics, and data-driven decision-making
Support litigation strategy, including mediations and trials as needed
Lead the continued evolution of claims operations during a planned leadership transition
Qualifications
Experience leading multi-line claims operations
Proven success managing third-party administrators and external legal partners
Strong knowledge of claims compliance, litigation processes, and risk management principles
Demonstrated leadership experience across managers, supervisors, and professional staff
Ability to work onsite in the Cedar Rapids, IA area
Preferred Qualifications
Bachelor’s degree or equivalent combination of education and experience
Background in transportation, insurance, construction, hospitality, or similarly claims-intensive industries
Strong financial reporting and analytics experience related to claims and risk exposure
Legal background or extensive experience partnering closely with legal teams
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Join us in discovering exciting job opportunities in and around Cedar Rapids, Iowa! This vibrant city nestled along the Cedar River boasts a thriving job market and a welcoming community that embraces growth and innovation. With a rich cultural scene including the Cedar Rapids Museum of Art, the Paramount Theatre, and the Brucemore historic site, there is no shortage of inspiration for those seeking to expand their horizons. Embrace the charm of this area with its delectable Czech Village cuisine, catch a game of the Cedar Rapids Kernels at Veterans Memorial Stadium, or enjoy the scenic beauty of the Indian Creek Nature Center. Begin your next career adventure in Cedar Rapids, where opportunity meets enchantment. Explore our job listings and take the first step towards a fulfilling career in this dynamic region.
Note We strive to create long-lasting relationships with both our clientele and candidates. We look forward to being a part of your future.
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Overview As Director of Claims, you will provide strategic leadership across multiple claim lines, oversee external partners, and guide a growing team through operational redesign and leadership succession. You will collaborate closely with Legal, Risk, and executive leadership to enhance claim outcomes, reduce organizational exposure, and build a high-performing, best-in-class claims function.
Responsibilities
Lead enterprise claims operations across auto liability, general liability, cargo, workers’ compensation, and physical damage
Manage the financial performance of claims, including reserves, settlements, recoveries, and long-term cost strategies
Oversee third-party administrators, outside counsel, and vendors managing complex and litigated claims
Build, develop, and mentor a high-performing claims leadership team with a strong focus on succession planning
Ensure compliance with federal and state regulations, internal policies, and industry best practices
Partner cross-functionally with Legal, Safety, Operations, Finance, and HR to mitigate risk and improve outcomes
Drive operational efficiency through enhanced reporting, analytics, and data-driven decision-making
Support litigation strategy, including mediations and trials as needed
Lead the continued evolution of claims operations during a planned leadership transition
Qualifications
Experience leading multi-line claims operations
Proven success managing third-party administrators and external legal partners
Strong knowledge of claims compliance, litigation processes, and risk management principles
Demonstrated leadership experience across managers, supervisors, and professional staff
Ability to work onsite in the Cedar Rapids, IA area
Preferred Qualifications
Bachelor’s degree or equivalent combination of education and experience
Background in transportation, insurance, construction, hospitality, or similarly claims-intensive industries
Strong financial reporting and analytics experience related to claims and risk exposure
Legal background or extensive experience partnering closely with legal teams
Login to save this search and get notified of similar positions.
Related Jobs
Final Mile Sales Director
— Remote
Director - Dedicated Operations - So California
— La Mirada, CA
Senior Transportation Manager
— Baltimore, MD
Join us in discovering exciting job opportunities in and around Cedar Rapids, Iowa! This vibrant city nestled along the Cedar River boasts a thriving job market and a welcoming community that embraces growth and innovation. With a rich cultural scene including the Cedar Rapids Museum of Art, the Paramount Theatre, and the Brucemore historic site, there is no shortage of inspiration for those seeking to expand their horizons. Embrace the charm of this area with its delectable Czech Village cuisine, catch a game of the Cedar Rapids Kernels at Veterans Memorial Stadium, or enjoy the scenic beauty of the Indian Creek Nature Center. Begin your next career adventure in Cedar Rapids, where opportunity meets enchantment. Explore our job listings and take the first step towards a fulfilling career in this dynamic region.
Note We strive to create long-lasting relationships with both our clientele and candidates. We look forward to being a part of your future.
#J-18808-Ljbffr