ITSM Director: Lead ITIL Service Excellence

A leading financial services company is seeking an IT Service Management (ITSM) Director to lead the adoption of ITIL-based processes. This role involves managing service management initiatives, facilitating stakeholder requirements, and ensuring process compliance. The ideal candidate will be ITIL certified, possess 10+ years of experience in ITIL processes, and have a strong ability to communicate across various organizational levels. Competitive salary and benefits are offered for this position located in Windsor, Connecticut. #J-18808-Ljbffr