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Marketing Operations & Events Coordinator

ThermoSafe, Arlington Heights, Illinois, United States, 60005

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Scope of the Role

The

Marketing Operations & Events Coordinator

owns the operational planning and execution of ThermoSafe’s tradeshow and event program and plays a critical role in ensuring marketing operations run smoothly across the organization. This role ensures flawless delivery of tradeshows and clean, reliable marketing infrastructure, so the broader team can focus on strategy, content, and growth. This role works closely with marketing team members and cross-functional partners across sales, product, operations, and finance to manage events, systems, memberships, inventory, and brand touchpoints that directly impact the customer experience. While execution is the primary focus, this role has the opportunity to contribute to and grow into greater ownership of event optimization and strategy over time. Key Responsibilities

Events & Tradeshow Execution

Own end-to-end planning and execution of ThermoSafe’s tradeshow and event program Manage event registrations, contracts, invoicing, and payment processing Coordinate logistics including booth space, vendors, shipping, and returns Maintain event calendars, timelines, checklists, and documentation Partner cross-functionally to ensure teams are prepared and aligned Support post-event reconciliation, asset return, and continuous improvement Marketing Operations & Cross-Functional Support

Manage marketing-related memberships, subscriptions, and renewals Process payments and support expense tracking in coordination with finance Maintain and manage marketing inventory, including booths, samples, and branded materials Work confidently within marketing, human resources, and procurement systems to support workflows and approvals Ensure data accuracy, documentation, and operational consistency Brand & Customer Experience Support

Support operational aspects of the ThermoSafe brand that interface directly with customers, internal and external Ensure customer-facing materials and experiences meet brand standards Identify risks or gaps that could impact brand integrity or customer perception Communications (Internal & External Execution)

Own the execution of marketing and communications deliverables based on organizational needs Coordinate and distribute internal communications (announcements, updates, event communications) Support external-facing communications such as emails, event messaging, and customer updates Ensure communications are accurate, timely, and aligned with brand standards Partner with marketing and functional leaders to ensure messaging is clear and well-executed Who You Are

Exceptionally detail-oriented with an eagle eye for accuracy Highly organized and comfortable managing multiple workstreams Brings energy, initiative, and momentum to the team Proactive, dependable, and calm under deadlines Collaborative and effective working cross-functionally Comfortable starting with execution and interested in growing ownership over time This is a hybrid position with in-office attendance at our Corporate Office location in

Arlington Heights, IL . What You Bring to ThermoSafe

2 to 4 years of experience preferred in marketing operations, events, coordination, or a related role Experience managing logistics, vendors, inventory, or payments is ideal Comfort working within CRM, marketing, or procurement systems and learning new tools quickly Strong working knowledge of Microsoft Office tools, including PowerPoint, Excel, and Outlook Comfortable creating and updating presentations, trackers, budgets, and timelines Able to organize, analyze, and maintain data accurately in spreadsheets Strong organizational, communication, and follow-through skills A mindset rooted in ownership, accountability, and continuous improvement Compensation:

The annual base salary range for this role is from $84,640 to $95,220.

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