Overview
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! As the Lead Expert of Government Sales Development, you will mine business sales opportunities from 25+ employee prospect lists and marketing leads, establish relationships, and collaborate with our Field Sales teams across multiple verticals, including Public Safety, K-12, and City/Council. You will be the first point of contact for all prospects, respond quickly to inquiries by email and phone, qualify potential customers, and connect them with T-Mobile for Business Account Executives. You will conduct peer-to-peer call listening sessions, assist with training new hires, and cover for your leader when they are away from the office. Job Responsibilities
Prospect: Conduct cold outbound prospecting via phone, email, and social media to generate new business leads. Call Listening and Training: Conduct peer-to-peer call listening sessions, provide feedback and call scoring, assist with training new hires, and cover for the leader when they are away from the office. Appointment Updates: Provide appointment status and updates to designated GOV field sales teams. Lead Response: Respond in real time to leads from T-Mobile for Business portals and marketing campaigns. Follow-Up Process: Follow the lead management process in Salesforce and the qualification process to qualify leads and prevent fraud. Lead Research: Research leads, follow up with them, and assign them to the appropriate salesperson. Education and Work Experience
High School Diploma/GED (Required) Less than 2 years Call center/sales experience (Preferred) Knowledge, Skills and Abilities
Communication: Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required) Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required) Self-Motivation: Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently. (Required) Teamwork: Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required) Technology: Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required) Licenses and Certifications
At least 18 years of age Legally authorized to work in the United States Travel
Travel Required (Yes/No): No DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $57,800 - $104,300, inclusive of target incentives. Base Pay Range: $40,460 - $73,010. The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, please click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Benefits and Equal Opportunity
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays. We provide paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term careinsurance. Eligible employees can also receive mobile service and home internet discounts, pet insurance, and access to commuter and transit programs. To learn about T-Mobile’s benefits, visit the benefits website. Never stop growing! The Un-carrier doesn’t have a corporate ladder — it’s a jungle gym of possibilities. We love helping our employees grow in their careers, because that drive to aim high fuels our business and culture. By applying for this opportunity, you’re living our values while investing in your career growth—and you’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, or any other status or characteristic protected by law. Discrimination, retaliation or harassment based on these factors is not tolerated. If you are an individual with a disability and need accommodation at any point in the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! As the Lead Expert of Government Sales Development, you will mine business sales opportunities from 25+ employee prospect lists and marketing leads, establish relationships, and collaborate with our Field Sales teams across multiple verticals, including Public Safety, K-12, and City/Council. You will be the first point of contact for all prospects, respond quickly to inquiries by email and phone, qualify potential customers, and connect them with T-Mobile for Business Account Executives. You will conduct peer-to-peer call listening sessions, assist with training new hires, and cover for your leader when they are away from the office. Job Responsibilities
Prospect: Conduct cold outbound prospecting via phone, email, and social media to generate new business leads. Call Listening and Training: Conduct peer-to-peer call listening sessions, provide feedback and call scoring, assist with training new hires, and cover for the leader when they are away from the office. Appointment Updates: Provide appointment status and updates to designated GOV field sales teams. Lead Response: Respond in real time to leads from T-Mobile for Business portals and marketing campaigns. Follow-Up Process: Follow the lead management process in Salesforce and the qualification process to qualify leads and prevent fraud. Lead Research: Research leads, follow up with them, and assign them to the appropriate salesperson. Education and Work Experience
High School Diploma/GED (Required) Less than 2 years Call center/sales experience (Preferred) Knowledge, Skills and Abilities
Communication: Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required) Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required) Self-Motivation: Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently. (Required) Teamwork: Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required) Technology: Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required) Licenses and Certifications
At least 18 years of age Legally authorized to work in the United States Travel
Travel Required (Yes/No): No DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $57,800 - $104,300, inclusive of target incentives. Base Pay Range: $40,460 - $73,010. The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, please click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Benefits and Equal Opportunity
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays. We provide paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term careinsurance. Eligible employees can also receive mobile service and home internet discounts, pet insurance, and access to commuter and transit programs. To learn about T-Mobile’s benefits, visit the benefits website. Never stop growing! The Un-carrier doesn’t have a corporate ladder — it’s a jungle gym of possibilities. We love helping our employees grow in their careers, because that drive to aim high fuels our business and culture. By applying for this opportunity, you’re living our values while investing in your career growth—and you’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, or any other status or characteristic protected by law. Discrimination, retaliation or harassment based on these factors is not tolerated. If you are an individual with a disability and need accommodation at any point in the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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