Senior Complaints Investigator – Remote (FinTech)

A leading AI lending marketplace is seeking a Senior Complaints Specialist to ensure high-quality customer experience and compliance with regulations. The role involves investigating customer complaints, analyzing trends, and collaborating with teams to resolve issues. Candidates should have 2 years of experience in complaint resolution and possess exceptional written communication skills. This position offers a remote working arrangement with competitive benefits including a base hourly rate and bonuses. #J-18808-Ljbffr