Multichannel Member Experience Specialist

A community-focused financial institution in Novi, Michigan seeks a Connection Center Specialist. In this role, you will engage with members through digital channels to provide support, resolve issues, and promote products tailored to their financial goals. The ideal candidate possesses a high school diploma, has customer service experience, and is comfortable with technology. You will play a vital role in enhancing member experiences and safeguarding accounts against fraud. This position offers growth opportunities in a supportive culture. #J-18808-Ljbffr