Remote Director of IT Service & Incident Management

A healthcare services organization is seeking a Director of Problem, Incident and Event Management in Des Moines, Iowa. The role requires strong leadership in managing IT Service Desk operations and ensuring service stability to enhance customer experience. The ideal candidate will have over 8 years of IT service management experience and a commitment to continuous improvement through automation and AI initiatives. This position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr