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Personal Insurance Account Manager

Goodwin Recruiting, Natick, Massachusetts, us, 01760

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Personal Insurance Account Manager at Goodwin Recruiting summary: Personal Lines Account Manager role at an insurance agency responsible for full ownership of a book of personal lines accounts (home, auto, umbrella, boat), handling quoting, renewals, endorsements, and supporting clients through claims. Requires P&C license (or ability to obtain), 3+ years personal lines experience, strong communication and customer-service skills, and independent account management. Offers competitive salary plus commission, benefits, hybrid work, and growth opportunities in a client-focused environment.

Personal Lines Account Manager – Natick, MA

Join a respected insurance agency known for its supportive leadership, flexibility, and strong work-life balance. As a personal lines account manager, you’ll enjoy full ownership of your book of business, exposure to diverse accounts (including high-value homes), and the chance to grow with a company investing in technology and operational improvements.

Personal Lines Account Manager Benefits & Compensation

Competitive base salary plus 20% commission on new and renewal business

Comprehensive health, dental, and vision coverage

Life insurance, long- and short-term disability benefits

Generous paid time off

401(k) with company match

Hybrid schedule (2 days in-office, 3 days remote)

Collaborative, people-first environment with opportunities for growth

Personal Lines Account Manager Requirements & Qualifications

Active Property & Casualty license, or ability to obtain within 90 days (required for commission eligibility)

3+ years of personal lines account management experience

Proven experience quoting and renewing personal lines policies

Ability to independently manage a full book of accounts and prioritize effectively

Customer-focused mindset and strong communication skills

Familiarity with a wide mix of personal lines products (home, auto, umbrella, boat)

Personal Lines Account Manager Day-to-Day Responsibilities

Manage an assigned book of personal lines accounts with full ownership of each client relationship

Act as the primary contact for client inquiries, endorsements, policy changes, and coverage questions

Quote and remarket new and renewal business as needed

Support clients throughout the entire claims process, as there is no separate claims department

Ensure accurate policy documentation and workflow management within the agency system

Collaborate with internal service staff and insurance carriers to resolve policy issues

Deliver a high-touch, customer-first experience while balancing volume and attention to detail

This is a unique opportunity to build relationships and take true ownership within an established, client-centric agency.

Keywords: personal lines insurance, account manager, property and casualty, policy quoting and renewal, client relationship management, insurance commissions, claims support, home and auto insurance, insurance license

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