At Boot Barn, we prioritize community and togetherness. Our environment thrives on collaboration and the support of one another. We celebrate achievements, encourage innovation, and build lasting relationships both inside and outside our stores.
As a
Key Holder , you will play a crucial role in enhancing the customer shopping experience while leading and supporting fellow team members. Your expertise in sales and service, along with product knowledge and merchandising skills, will help drive our mission and values in everything you do. Your Responsibilities: Foster a welcoming and sales-driven atmosphere that cultivates long-lasting customer relationships. Become a product expert, sharing knowledge of product features and benefits with customers. Meet and exceed measurable sales goals, including UPT and ADT. Stay updated on merchandise promotions and assist in maintaining visual merchandising standards. Support merchandise processing and stock replenishment on the sales floor. Accurate and efficient handling of sales transactions and cash management. Collaborate with leadership to enhance skills and performance metrics. Complete opening and closing procedures in compliance with company standards. Adhere to all laws and company policies. Perform additional duties as assigned by management. Exemplify high standards of work quality, attendance, and personal appearance. Qualifications: 1-2 years of retail sales experience. Strong communication, leadership, time management, and organizational skills. Flexibility in scheduling, including nights, weekends, and holidays. Willingness to travel up to 10% to support local stores as needed. Key Competencies: Business Acumen:
Understand retail operation and performance drivers to enhance business outcomes. Conflict Management:
Address conflicts professionally to promote team alignment and productivity. Customer-Centric Approach:
Model behaviors that prioritize exceptional customer experiences. Leadership & Team Development:
Support team growth by setting clear expectations and providing consistent coaching. Strategic Thinking:
Anticipate and plan for future challenges, aligning decisions with company goals. Benefits: Competitive hourly wage plus sales incentives and monthly bonuses. Generous merchandise discounts of 50% off Exclusive Brands and 40% off third-party brands. Paid Time Off for eligible employees. Comprehensive medical, dental, vision, and life insurance options. 401(k) plan with company matching. Flexible schedules to support work/life balance. Opportunities for career growth as we expand with over 50 new stores each year. Physical Demands and Work Environment: Regularly required to stand, walk, and perform moderate lifting. Able to lift and carry items up to 40 pounds. Capable of accurately completing documentation and reports. Must communicate effectively with customers and team members. Work environment includes clean and orderly spaces with moderate noise levels. Boot Barn is committed to creating a supportive and inclusive workplace. We provide equal employment opportunities regardless of race, color, religion, sex, sexual orientation, or any other protected status. Reasonable accommodations will be made for qualified individuals with disabilities.
Key Holder , you will play a crucial role in enhancing the customer shopping experience while leading and supporting fellow team members. Your expertise in sales and service, along with product knowledge and merchandising skills, will help drive our mission and values in everything you do. Your Responsibilities: Foster a welcoming and sales-driven atmosphere that cultivates long-lasting customer relationships. Become a product expert, sharing knowledge of product features and benefits with customers. Meet and exceed measurable sales goals, including UPT and ADT. Stay updated on merchandise promotions and assist in maintaining visual merchandising standards. Support merchandise processing and stock replenishment on the sales floor. Accurate and efficient handling of sales transactions and cash management. Collaborate with leadership to enhance skills and performance metrics. Complete opening and closing procedures in compliance with company standards. Adhere to all laws and company policies. Perform additional duties as assigned by management. Exemplify high standards of work quality, attendance, and personal appearance. Qualifications: 1-2 years of retail sales experience. Strong communication, leadership, time management, and organizational skills. Flexibility in scheduling, including nights, weekends, and holidays. Willingness to travel up to 10% to support local stores as needed. Key Competencies: Business Acumen:
Understand retail operation and performance drivers to enhance business outcomes. Conflict Management:
Address conflicts professionally to promote team alignment and productivity. Customer-Centric Approach:
Model behaviors that prioritize exceptional customer experiences. Leadership & Team Development:
Support team growth by setting clear expectations and providing consistent coaching. Strategic Thinking:
Anticipate and plan for future challenges, aligning decisions with company goals. Benefits: Competitive hourly wage plus sales incentives and monthly bonuses. Generous merchandise discounts of 50% off Exclusive Brands and 40% off third-party brands. Paid Time Off for eligible employees. Comprehensive medical, dental, vision, and life insurance options. 401(k) plan with company matching. Flexible schedules to support work/life balance. Opportunities for career growth as we expand with over 50 new stores each year. Physical Demands and Work Environment: Regularly required to stand, walk, and perform moderate lifting. Able to lift and carry items up to 40 pounds. Capable of accurately completing documentation and reports. Must communicate effectively with customers and team members. Work environment includes clean and orderly spaces with moderate noise levels. Boot Barn is committed to creating a supportive and inclusive workplace. We provide equal employment opportunities regardless of race, color, religion, sex, sexual orientation, or any other protected status. Reasonable accommodations will be made for qualified individuals with disabilities.