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Product Account Representative

BeloForm Craft, Birmingham, Alabama, United States, 35275

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Job Description

The Product Account Representative plays a key role in managing client relationships and supporting product-driven solutions. This position focuses on understanding customer needs, coordinating product information, and ensuring a smooth experience from onboarding to ongoing account support. The ideal candidate is detail-oriented, organized, and motivated by building strong professional relationships.

Responsibilities

Serve as a primary point of contact for assigned client accounts

Support clients with product-related inquiries and solutions

Coordinate with internal teams to ensure accurate product delivery and account alignment

Maintain organized account records and documentation

Identify opportunities to enhance client satisfaction and long-term engagement

Assist with reporting, follow-ups, and account updates

Qualifications: Additional Information

Competitive salary with growth opportunities

Professional development and skill-building support

Stable, full-time position in a structured work environment

Collaborative and supportive team culture

Opportunities for internal advancement