Part-Time Retail Banker - Conway, AR - Job
First Security Bank, Belle Isle, Florida, United States
Overview
Title:
Part-Time Retail Banker Location:
Conway East Summary:
First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker. If you are looking to join a dynamic team who is passionate about serving our Arkansas community, you should apply. This position requires on-site work. Important application information
We do not accept resumes and encourage applicants to include work history on our formal application available via the Apply Now link. Data from resume cannot be downloaded into the application. View additional job opportunities at https://www.fsbank.com/about/join-us/. Responsibilities
Process deposits, withdrawals, cash advances, issue Cashier’s Checks, cash checks, and verify proper identification while following retail policies and procedures. Determine funds availability based on regulations and issue hold notices. Identify counterfeit currency and refer customers to other bank services as needed. Visually review customer transactions and verify necessary information. Count and balance cash using retail platform; buy/sell currency from the vault within cash drawer limits; scan proof of work through branch capture machine. Receive mortgage, consumer, and other loan payments. Promote bank services and products following cross-selling procedures or direct customers to appropriate bank personnel; refer issues beyond the retail line to the proper department. Adhere to opening/closing procedures and security/safety measures; secure coins and currency in vault at closing. Maintain currency and coin supplies; count and strap currency; process coins per policy; balance coin machine as needed. Assist with night deposits, mail deposits and ATM deposits as needed. Complete Currency Transaction Reports (CTR) and Suspicious Activity/Identity Theft/Red Flag (SIRF) reports as needed; inform the Bank Secrecy Act Officer of suspicious or potentially fraudulent activity. Notify Banking Center Manager or Retail Operation Manager of department activities, problems, outages over $50, and assist in resolving discrepancies. Assist internal customers and executive management as requested. Complete special requests (redeem U.S. Savings Bonds, close accounts, order checks, exchange foreign currencies, perform safe-deposit box procedures, and provide account printouts and referrals). Balance ATM and main cash vault as needed. Provide quality service by answering questions and calls, and assisting other retail staff with unusual transactions and inquiries. Identify fraudulent transactions; stay informed on new suspicious activities. Obtain training and proficiency in executing wire transfers. Adhere to privacy of customer information and maintain confidentiality. Operate computer software and equipment; become proficient with internal bank software. Hold a valid driver’s license and have reliable transportation; work on-site and extend hours as needed. Attend Retail training classes as assigned; additional duties may be assigned by management. Qualifications
High school diploma or GED is required by completion of graduation. 1-2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred. Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered. Proficiency with Outlook, Word, typing, 10-key, and internet usage is required. Willingness to demonstrate Core 5 values with customers and coworkers. Special training and advancement
Upon successful training, develop specialized Retail Banking Specialist skills to acquire experience in additional retail services: build consumer and business customer profiles, process debit cards, assist with name/address changes and account maintenance, update identification, open/close accounts, and handle debit card disputes. Supervisory responsibilities
This position has no supervisory responsibilities. Working conditions and physical demands
The role requires on-site work, ability to read and communicate effectively, mobility to work in an office setting, and the ability to lift up to 50 pounds of coins/currency. Reasonable accommodations may be provided for individuals with disabilities to perform essential functions. Mental demands
Attention to detail, ability to work under interruptions, calm and professional customer interactions, basic math, and ability to read/draft routine communications are required. EEO and accommodations
EOE: First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, genetics, national origin, veteran status, disability, or any other protected status. If assistance is needed to complete the application process, reasonable accommodations will be provided. About the Organization: Based in Searcy, Arkansas, First Security Bancorp is a privately-held company offering a diverse range of banking services. With more than 1,000 employees across locations in Arkansas, we provide financial solutions for individuals, businesses, and the public sector. This position is currently accepting applications. Apply Now
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Title:
Part-Time Retail Banker Location:
Conway East Summary:
First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker. If you are looking to join a dynamic team who is passionate about serving our Arkansas community, you should apply. This position requires on-site work. Important application information
We do not accept resumes and encourage applicants to include work history on our formal application available via the Apply Now link. Data from resume cannot be downloaded into the application. View additional job opportunities at https://www.fsbank.com/about/join-us/. Responsibilities
Process deposits, withdrawals, cash advances, issue Cashier’s Checks, cash checks, and verify proper identification while following retail policies and procedures. Determine funds availability based on regulations and issue hold notices. Identify counterfeit currency and refer customers to other bank services as needed. Visually review customer transactions and verify necessary information. Count and balance cash using retail platform; buy/sell currency from the vault within cash drawer limits; scan proof of work through branch capture machine. Receive mortgage, consumer, and other loan payments. Promote bank services and products following cross-selling procedures or direct customers to appropriate bank personnel; refer issues beyond the retail line to the proper department. Adhere to opening/closing procedures and security/safety measures; secure coins and currency in vault at closing. Maintain currency and coin supplies; count and strap currency; process coins per policy; balance coin machine as needed. Assist with night deposits, mail deposits and ATM deposits as needed. Complete Currency Transaction Reports (CTR) and Suspicious Activity/Identity Theft/Red Flag (SIRF) reports as needed; inform the Bank Secrecy Act Officer of suspicious or potentially fraudulent activity. Notify Banking Center Manager or Retail Operation Manager of department activities, problems, outages over $50, and assist in resolving discrepancies. Assist internal customers and executive management as requested. Complete special requests (redeem U.S. Savings Bonds, close accounts, order checks, exchange foreign currencies, perform safe-deposit box procedures, and provide account printouts and referrals). Balance ATM and main cash vault as needed. Provide quality service by answering questions and calls, and assisting other retail staff with unusual transactions and inquiries. Identify fraudulent transactions; stay informed on new suspicious activities. Obtain training and proficiency in executing wire transfers. Adhere to privacy of customer information and maintain confidentiality. Operate computer software and equipment; become proficient with internal bank software. Hold a valid driver’s license and have reliable transportation; work on-site and extend hours as needed. Attend Retail training classes as assigned; additional duties may be assigned by management. Qualifications
High school diploma or GED is required by completion of graduation. 1-2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred. Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered. Proficiency with Outlook, Word, typing, 10-key, and internet usage is required. Willingness to demonstrate Core 5 values with customers and coworkers. Special training and advancement
Upon successful training, develop specialized Retail Banking Specialist skills to acquire experience in additional retail services: build consumer and business customer profiles, process debit cards, assist with name/address changes and account maintenance, update identification, open/close accounts, and handle debit card disputes. Supervisory responsibilities
This position has no supervisory responsibilities. Working conditions and physical demands
The role requires on-site work, ability to read and communicate effectively, mobility to work in an office setting, and the ability to lift up to 50 pounds of coins/currency. Reasonable accommodations may be provided for individuals with disabilities to perform essential functions. Mental demands
Attention to detail, ability to work under interruptions, calm and professional customer interactions, basic math, and ability to read/draft routine communications are required. EEO and accommodations
EOE: First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, genetics, national origin, veteran status, disability, or any other protected status. If assistance is needed to complete the application process, reasonable accommodations will be provided. About the Organization: Based in Searcy, Arkansas, First Security Bancorp is a privately-held company offering a diverse range of banking services. With more than 1,000 employees across locations in Arkansas, we provide financial solutions for individuals, businesses, and the public sector. This position is currently accepting applications. Apply Now
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