Underwriting Servicing Clerk-Life and Annuities
Sentry Insurance, Stevens Point, Wisconsin, United States, 54481
This role supports the new business policy issuance process & helps underwriters by handling a variety of tasks that aid the review & acceptance/decline of new individual life policies.
What You'll Do As an Underwriting Servicing Clerk you will:
Audit all calls and screen applications from our tele-app vendor to ensure accurate and complete information was submitted
Verify plan, riders, volumes and personal policy data
Review signature(s) on the application and ensures all state required forms have been received and are accurate and complete to help ensure compliance with state regulations
Prepare state forms, riders, policy endorsements and modification
Issue policies in our LifePro administration system following underwriting decisions
Activate new life policies to help ensure accurate commissions and unit counts are provided.
Additionally you will
Send letters to agent, policy owner and insured, review rates for accuracy and extra premium charged
Review system output of policy pages and riders to ensure accuracy
Handle duplicate policy requests from Policy Owner Service, Claims and Sales
Process guaranteed insurability riders to include ensuring the system is set to generate expiration of the rider appropriately
Handle phone inquiries from the Sales team assistants and agents
Assist Sales Reps/Agents in preparing life insurance proposals
Maintain knowledge of new and changing products, provisions, procedures, processing changes, state and underwriting requirements
Handle reviewing of closeout notices, initiate cancellation on new business policies
Handle applying cash to new business applications and other system cash functions
Correspond with sales associates and internal departments to answer questions relating to processing, rating and systems input
Process partial or whole conversions to include premium calculations, system set up and policy creation
Submit payor information for OFAC to review to help ensure compliance with federal law
Receive incoming customer service calls regarding policy status, changes, questions, and problems and provide the necessary service
Monitor pending activations cases and follow up with the agent timely to help ensure prompt activation.
Perform other job related duties as assigned from time to time
What it Takes
Associate Degree or equivalent experience
Life insurance product knowledge
Communication, organizational and keyboard skills
Ability to work accurately with detailed information
What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Casey Van Der Geest
Casey.VanDerGeest@sentry.com
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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What You'll Do As an Underwriting Servicing Clerk you will:
Audit all calls and screen applications from our tele-app vendor to ensure accurate and complete information was submitted
Verify plan, riders, volumes and personal policy data
Review signature(s) on the application and ensures all state required forms have been received and are accurate and complete to help ensure compliance with state regulations
Prepare state forms, riders, policy endorsements and modification
Issue policies in our LifePro administration system following underwriting decisions
Activate new life policies to help ensure accurate commissions and unit counts are provided.
Additionally you will
Send letters to agent, policy owner and insured, review rates for accuracy and extra premium charged
Review system output of policy pages and riders to ensure accuracy
Handle duplicate policy requests from Policy Owner Service, Claims and Sales
Process guaranteed insurability riders to include ensuring the system is set to generate expiration of the rider appropriately
Handle phone inquiries from the Sales team assistants and agents
Assist Sales Reps/Agents in preparing life insurance proposals
Maintain knowledge of new and changing products, provisions, procedures, processing changes, state and underwriting requirements
Handle reviewing of closeout notices, initiate cancellation on new business policies
Handle applying cash to new business applications and other system cash functions
Correspond with sales associates and internal departments to answer questions relating to processing, rating and systems input
Process partial or whole conversions to include premium calculations, system set up and policy creation
Submit payor information for OFAC to review to help ensure compliance with federal law
Receive incoming customer service calls regarding policy status, changes, questions, and problems and provide the necessary service
Monitor pending activations cases and follow up with the agent timely to help ensure prompt activation.
Perform other job related duties as assigned from time to time
What it Takes
Associate Degree or equivalent experience
Life insurance product knowledge
Communication, organizational and keyboard skills
Ability to work accurately with detailed information
What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Casey Van Der Geest
Casey.VanDerGeest@sentry.com
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
#J-18808-Ljbffr