Ecommerce Customer Success & Sales Lead

A dynamic company in North Carolina is seeking a Customer Service & Sales Manager to oversee all ecommerce interactions and drive revenue through superior customer experiences. The role involves managing a team of two customer service agents, optimizing processes, and leading customer interactions to enhance satisfaction and conversion rates. Candidates should have over 3 years of ecommerce customer service experience, strong leadership skills, and a proven sales mindset. This is an exciting opportunity to make a significant impact in a growing business. #J-18808-Ljbffr