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Senior Catering Sales Manager

Fairmont Hotels & Resorts, Washington, California, us, 95986

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Overview Senior Catering Sales Manager

— Rate of Pay: $75,000-90,000 per annum. The primary responsibility is to generate revenue by producing leads and converting them to sales with a heavy concentration in the wedding, corporate, local, and social markets to achieve revenue targets. This position will prospect and solicit new catering business leads, service existing contracts, and operate under the direction of the Director of Catering, overseeing the Catering Coordinator and overall Catering Sales revenues.

Responsibilities

Planning, conducting site inspections, selling, up-selling, and detailing of programs

Booking and detailing events and achieving revenue goals

Developing and implementing strategies to drive Catering revenues through direct sales

Aggressive prospecting to develop Weddings, Galas, Kosher Events, Luncheons, etc.

Collect data and prepare strategic plans to achieve annual revenue targets

Monthly forecasting, banquet menu pricing, and setting revenue minimums

Set an elevated standard for the team by securing the highest quality business and inspiring others to strive for the same level

Remain calm under pressure and excel in problem-solving, particularly in people management

Participate in daily business review meetings as well as Sales and Catering meetings

Lead weekly Catering meetings to review status of business, schedules, assignments, bookings, and all information pertinent to department operation

Coach and mentor Catering Sales Managers/Coordinators in daily job functions

Monitor changes to Banquet Event Orders; ensure accurate information is communicated to respective departments in a timely manner to best service the client

Ensure that all definite functions are detailed accurately on BEOs and signed by clients

Check function room set-ups prior to guest arrival, ensuring all details align with client requirements and hotel standards; correct deficiencies with respective personnel

Double-check that functions are properly staffed to provide the required standard of service

Supervise the service of functions, ensuring guest satisfaction

Organize and lead pre/post-convention meetings and solicit rebooking of events

Assist Finance in following up on billing/payment discrepancies according to hotel standard

What’s In It For You

Paid time off

Medical, Dental and Vision Insurance, 401K

Complimentary Shift Meal

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academy designed to sharpen your skills

Ability to make a difference through Corporate Social Responsibility activities, such as Planet 21

Career development opportunities with national and international promotion opportunities

Qualifications

High school graduate or equivalent vocational training certificate

Minimum 3-years’ experience in hotel catering sales role or banquets preferred

Fluency in English both verbal and written and command of basic arithmetic

Knowledge of various food service styles, menu development and content

Knowledge of room set-up styles and room capacities

Familiarity with food and beverage cost controls

Certification of previous training in liquor, wine, and food service and alcohol awareness program

Work cohesively with co-workers as part of a team with minimal supervision

Direct performance of staff and follow up with guidance when needed

Additional Information Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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