McLeod Software Headquarters
100 Corporate Dr
Birmingham, AL 35242, USA
Description Purpose of the Position:
The Senior Billing Specialist ensures accurate and timely billing by validating data, applying contractual terms, and resolving customer inquiries and adjustments. This role supports month‑end close, reconciliations, and reporting while partnering with Billing and Accounting to maintain customer‑level accuracy, support collections, and uphold the integrity of financial records.
Essential Duties and Responsibilities:
Prepare and issue customer invoices
Validate billing data and supporting documentation
Apply billing terms and customer requirements
Manage billing adjustments and corrections
Resolve billing inquiries and disputes
Maintain customer billing setup and contractual billing information
Support and assist internal departments as it relates to customer collection and billing efforts
Perform reconciliations and billing quality assurance
Execute month‑end billing close activities
Produce billing reports and metrics
Support the Billing Manager and Accounting Department in ensuring customer level accuracy
Perform customer payment application, as deemed necessary
Other accounting projects, as deemed necessary
Ability to learn internal software and systems
Strong knowledge of billing processes
High attention to detail and accuracy in documentation
Strong analytical skills
Clear and professional communication with customers and internal teams
Proficiency with billing systems and Microsoft Excel
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Minimum of 3 years of experience with operational billing management and support, required
Experience in a corporate accounting or finance environment, preferred
Strong knowledge of billing processes, management, and systems
Intermediate knowledge of Microsoft Office Suite
Experience with billing processing software, required
Experience with NetSuite, preferred
Why McLeod?
At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. With over 650 full-time team members, we’re still growing while staying true to who we are. Our priorities stay where they belong: with our employees, our customers, and the continued growth of our business. When you join McLeod, you’re joining a company that’s built for the long haul— with a clear vision, strong leadership, and a commitment to investing in our people.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Description Purpose of the Position:
The Senior Billing Specialist ensures accurate and timely billing by validating data, applying contractual terms, and resolving customer inquiries and adjustments. This role supports month‑end close, reconciliations, and reporting while partnering with Billing and Accounting to maintain customer‑level accuracy, support collections, and uphold the integrity of financial records.
Essential Duties and Responsibilities:
Prepare and issue customer invoices
Validate billing data and supporting documentation
Apply billing terms and customer requirements
Manage billing adjustments and corrections
Resolve billing inquiries and disputes
Maintain customer billing setup and contractual billing information
Support and assist internal departments as it relates to customer collection and billing efforts
Perform reconciliations and billing quality assurance
Execute month‑end billing close activities
Produce billing reports and metrics
Support the Billing Manager and Accounting Department in ensuring customer level accuracy
Perform customer payment application, as deemed necessary
Other accounting projects, as deemed necessary
Ability to learn internal software and systems
Strong knowledge of billing processes
High attention to detail and accuracy in documentation
Strong analytical skills
Clear and professional communication with customers and internal teams
Proficiency with billing systems and Microsoft Excel
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Minimum of 3 years of experience with operational billing management and support, required
Experience in a corporate accounting or finance environment, preferred
Strong knowledge of billing processes, management, and systems
Intermediate knowledge of Microsoft Office Suite
Experience with billing processing software, required
Experience with NetSuite, preferred
Why McLeod?
At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. With over 650 full-time team members, we’re still growing while staying true to who we are. Our priorities stay where they belong: with our employees, our customers, and the continued growth of our business. When you join McLeod, you’re joining a company that’s built for the long haul— with a clear vision, strong leadership, and a commitment to investing in our people.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr