Customer Service Rep (03725) - 189 Marion rd, Wareham, MA
Domino's, Wareham, Massachusetts, us, 02571
About the Job
Do you have game? Do you bring energy and enthusiasm? Domino's Pizza offers scheduling that can work with your life, part-time or full-time, including the hungry hours of the day and night. You’ll have time for school, friends, or other commitments. Domino's Pizza could be the right place for you whether you’re seeking a first job or a second job for extra cash. Job Description
We are searching for qualified customer service reps with personality and people skills. We’re growing quickly, which provides many opportunities for growth—potentially into management or other leadership roles. Whether it’s your hobby, main job, or a supplemental job, we’d love to hear from you. Advancement
Many of our team members began as delivery drivers and today are successful Domino’s franchise owners. Opportunities span from customer service representatives to General Manager positions, Manager Corporate Operations, or Franchisee roles. Diversity
Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. We strive to create an environment where all team members, because of their differences, can reach their highest potential. Summary Statement
We take pride in our team members, and our team members take pride in Domino’s Pizza. Being the best pizza delivery company requires exceptional team members working together. Our people come first. Job Requirements
You must be 16 years of age or older. General Job Duties For All Store Team Members
Operate all equipment. Stock ingredients from delivery area to storage, work area, and walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a regular basis. Training
Orientation and on-the-job training provided. Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders over the phone and in person. Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately perform movements. Ability to enter orders using a computer keyboard or touch screen. Work Conditions
Exposure To
Varying and sometimes adverse weather conditions when removing trash and performing outside tasks. In-store temperatures range from 36°F in the cooler to 90°F and above in some areas. Sudden changes in temperature in work areas and outdoor environments. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from ovens up to 500°F or higher. Sharp edges and moving mechanical parts. Sensing
Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions. Additional Information
PHYSICAL REQUIREMENTS , including but not limited to the following: Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile with linoleum in some food processing areas. Height of work surfaces ranges from 36 inches to 4 feet. Walking
For short distances and short durations. Sitting
Paperwork is normally completed at a desk or table in an office. Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions up to 3' x 1.5'. Cases are usually lifted from the floor and stacked onto shelves up to 72 inches high. Carrying
Large cans weighing about 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing up to 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, weighing about 12 pounds per tray. Pushing
To move trays placed on dollies. A stack of trays on a dolly is about 24"–30" and requires up to 7.5 pounds of force to push. Trays may also be pulled. Climbing
Team members may infrequently navigate stairs or climb a ladder to change prices, wash walls, or perform maintenance. Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station. Toe room exists, but workers may not bend their knees while standing at this station. Duration is approximately 30–45 seconds at one time, repeated during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting
Performed occasionally to stock shelves and clean low areas. Reaching
Reaching is performed continuously; up, down, and forward. Occasional reaching above 72" to turn on/off oven controls, change prices, and lift and lower objects. Reaching down to scoop cornmeal or wash dishes. Reaching forward when obtaining topping ingredients or cleaning work surfaces. Hand Tasks
Eye-hand coordination is essential. Hands are in use throughout the day. Shaping pizza dough requires frequent use of forearms and wrists. Handling a pizza peel when removing pizza from the oven and using a rolling cutter. Frequent or forceful pinching is required in assembling cardboard pizza boxes. Team Members must grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids
Team Members may be required to use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.
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Do you have game? Do you bring energy and enthusiasm? Domino's Pizza offers scheduling that can work with your life, part-time or full-time, including the hungry hours of the day and night. You’ll have time for school, friends, or other commitments. Domino's Pizza could be the right place for you whether you’re seeking a first job or a second job for extra cash. Job Description
We are searching for qualified customer service reps with personality and people skills. We’re growing quickly, which provides many opportunities for growth—potentially into management or other leadership roles. Whether it’s your hobby, main job, or a supplemental job, we’d love to hear from you. Advancement
Many of our team members began as delivery drivers and today are successful Domino’s franchise owners. Opportunities span from customer service representatives to General Manager positions, Manager Corporate Operations, or Franchisee roles. Diversity
Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. We strive to create an environment where all team members, because of their differences, can reach their highest potential. Summary Statement
We take pride in our team members, and our team members take pride in Domino’s Pizza. Being the best pizza delivery company requires exceptional team members working together. Our people come first. Job Requirements
You must be 16 years of age or older. General Job Duties For All Store Team Members
Operate all equipment. Stock ingredients from delivery area to storage, work area, and walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a regular basis. Training
Orientation and on-the-job training provided. Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders over the phone and in person. Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately perform movements. Ability to enter orders using a computer keyboard or touch screen. Work Conditions
Exposure To
Varying and sometimes adverse weather conditions when removing trash and performing outside tasks. In-store temperatures range from 36°F in the cooler to 90°F and above in some areas. Sudden changes in temperature in work areas and outdoor environments. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from ovens up to 500°F or higher. Sharp edges and moving mechanical parts. Sensing
Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions. Additional Information
PHYSICAL REQUIREMENTS , including but not limited to the following: Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile with linoleum in some food processing areas. Height of work surfaces ranges from 36 inches to 4 feet. Walking
For short distances and short durations. Sitting
Paperwork is normally completed at a desk or table in an office. Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions up to 3' x 1.5'. Cases are usually lifted from the floor and stacked onto shelves up to 72 inches high. Carrying
Large cans weighing about 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing up to 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, weighing about 12 pounds per tray. Pushing
To move trays placed on dollies. A stack of trays on a dolly is about 24"–30" and requires up to 7.5 pounds of force to push. Trays may also be pulled. Climbing
Team members may infrequently navigate stairs or climb a ladder to change prices, wash walls, or perform maintenance. Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station. Toe room exists, but workers may not bend their knees while standing at this station. Duration is approximately 30–45 seconds at one time, repeated during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting
Performed occasionally to stock shelves and clean low areas. Reaching
Reaching is performed continuously; up, down, and forward. Occasional reaching above 72" to turn on/off oven controls, change prices, and lift and lower objects. Reaching down to scoop cornmeal or wash dishes. Reaching forward when obtaining topping ingredients or cleaning work surfaces. Hand Tasks
Eye-hand coordination is essential. Hands are in use throughout the day. Shaping pizza dough requires frequent use of forearms and wrists. Handling a pizza peel when removing pizza from the oven and using a rolling cutter. Frequent or forceful pinching is required in assembling cardboard pizza boxes. Team Members must grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids
Team Members may be required to use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.
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