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Outbound Dialer Admin & Campaign Analytics

Molina Healthcare, Grand Rapids, Michigan, us, 49528

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A major healthcare provider is seeking a Dialer Administrator to oversee the LCM dialer at its high-volume contact center. The role involves daily management of the predictive dialer system, collaborating with internal stakeholders, and providing analytics to enhance calling campaigns. Candidates should have experience in outbound dialer operations, data analysis skills, and ideally an associate's or bachelor’s degree. This position includes competitive compensation and potential evening or weekend hours. #J-18808-Ljbffr