Where service meets strategy.
At Lega Nova Group, we believe great customer service is more than problem-solving — it’s the foundation of long-term client relationships and professional growth. We’re looking for individuals who take pride in delivering exceptional experiences and want to develop the commercial awareness that leads to future leadership opportunities.
This is a professional, client‑facing role offering structured training, a collaborative culture, and clear progression into account management and business development for those who excel.
What You’ll Be Doing
Act as a key point of contact for business and consumer clients
Maintain accounts of existing and new customers
Handle inquiries, resolve issues, and ensure customer satisfaction
Collaborate with internal teams to deliver tailored solutions
Manage client records with accuracy and professionalism
Contribute ideas to improve service standards and efficiency
Who We’re Looking For
Previous experience in customer service, retail, hospitality, or administration preferred
Strong interpersonal and communication skills
Calm, reliable, and professional under pressure
Eager to learn and grow within a structured environment
A positive, team‑oriented mindset with pride in delivering quality
Our VOICE Principles Vision – We see every customer interaction as a chance to build trust and loyalty.
Organization – Clear systems, clear results — professionalism starts with precision.
Intensity – Excellence isn’t accidental; it’s consistent effort applied daily.
Character – Integrity and empathy drive every decision.
Energy – Bring positivity; it’s what transforms good service into great experiences.
What We Offer
Competitive base pay plus performance bonuses
Comprehensive, paid training program
Professional environment focused on growth and teamwork
Clear development path into senior customer relations or account management roles
Supportive, inclusive company culture built on collaboration and results
This is a full-time W-2 role based in New York.
Pay: $44,000 – $50,000 per year + performance bonuses (range varies by location and experience).
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At Lega Nova Group, we believe great customer service is more than problem-solving — it’s the foundation of long-term client relationships and professional growth. We’re looking for individuals who take pride in delivering exceptional experiences and want to develop the commercial awareness that leads to future leadership opportunities.
This is a professional, client‑facing role offering structured training, a collaborative culture, and clear progression into account management and business development for those who excel.
What You’ll Be Doing
Act as a key point of contact for business and consumer clients
Maintain accounts of existing and new customers
Handle inquiries, resolve issues, and ensure customer satisfaction
Collaborate with internal teams to deliver tailored solutions
Manage client records with accuracy and professionalism
Contribute ideas to improve service standards and efficiency
Who We’re Looking For
Previous experience in customer service, retail, hospitality, or administration preferred
Strong interpersonal and communication skills
Calm, reliable, and professional under pressure
Eager to learn and grow within a structured environment
A positive, team‑oriented mindset with pride in delivering quality
Our VOICE Principles Vision – We see every customer interaction as a chance to build trust and loyalty.
Organization – Clear systems, clear results — professionalism starts with precision.
Intensity – Excellence isn’t accidental; it’s consistent effort applied daily.
Character – Integrity and empathy drive every decision.
Energy – Bring positivity; it’s what transforms good service into great experiences.
What We Offer
Competitive base pay plus performance bonuses
Comprehensive, paid training program
Professional environment focused on growth and teamwork
Clear development path into senior customer relations or account management roles
Supportive, inclusive company culture built on collaboration and results
This is a full-time W-2 role based in New York.
Pay: $44,000 – $50,000 per year + performance bonuses (range varies by location and experience).
#J-18808-Ljbffr