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Sales Associate / Customer Service Representative

Drybar, Santa Barbara, California, us, 93190

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Overview WELCOME TO DRYBAR. You've definitely heard of us—or at least seen our iconic yellow tools at Sephora, Ulta, or Nordstrom. If not, that's about to change. We're not your average salon, and this isn't your average job. We're hiring BARTENDERS — aka our front desk legends — who keep the shop running smooth, the energy high, and the clients feeling like queens.

Why You'll Love It Here:

We're the ultimate beauty crew that works hard, supports each other, and always brings the glam. Think good vibes, music always playing, and ice cream surprise days. We are looking for high-energy, beauty-loving go-getters who are ready to hustle and have fun doing it. This job isn't easy—but it's rewarding, fast-paced, and full of opportunity.

What You'll Do:

As a Bartender, you're the first face our guests see. You'll be:

Making every guest feel welcomed and fabulous

Managing the front desk with confidence

Driving sales (membership + retail)

Supporting the stylists and keeping things flowing

Perks & Pay:

$16.50–$18.50/hr base commission + bonuses

Free blowouts every month (yes, free glam!)

Sick time, flexible hours, & team treats

Discounts on our cult-favorite products

Clear growth path + ongoing training

What You Bring:

1+ year of customer service or retail experience

Salon or spa experience is a plus (but not required)

A love for beauty + a quick problem-solving mind

Confident multitasker with a great attitude

Thrives in fast-paced, high-energy environments

Must be 18+ and able to stand for long shifts

Think you've got what it takes to keep up with the blowout bar that never slows down? Then come through! Apply now and join the Drybar Montecito squad — where beauty meets hustle and every day is a good hair day.

Learn more at

www.drybar.com

Responsibilities

Key Responsibilities:

Warmly greet and welcome clients to create a positive first impression

Provide exceptional customer service throughout the client's entire visit

Promote and sell retail hair care products with confidence and product knowledge

Maintain a clean and organized salon environment, including the front desk and retail area

Assist with restocking inventory and keeping supplies replenished and accessible

Answer phone calls professionally and manage appointment scheduling efficiently

Use strong time management skills to help ensure smooth, on-time salon operations

Qualifications

Qualifications & Skills:

Strong organizational skills and attention to detail to manage daily salon operations

Previous experience in retail sales or customer service is highly preferred

Confident phone etiquette and clear communication for booking and client interactions

Ability to thrive in a fast-paced setting — experience in environments like grocery, hospitality, or wireless retail is a plus

Comfortable recommending and selling products or services to enhance the client experience

Bilingual abilities are a bonus, but not required

Benefits

Perks & Benefits:

Competitive pay – Earn $20+/hr with commissions and performance-based bonuses

Paid sick time

Free blowouts each month

Bonus opportunities for membership and retail sales

Flexible scheduling to support work-life balance

Employee discounts on all Drybar products

Growth opportunities with a clear path to advance

Ongoing training and support to build your skills and confidence

Legal Disclaimer ©2023 DB Franchise, LLC ("DBF"). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

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