Senior CS Ops Leader: Planhat & Customer Lifecycle

A leading HR technology company is seeking a Senior Manager, Customer Office Operations responsible for building and scaling Customer Office programs. This role involves optimizing the Customer Success platform Planhat and enhancing customer experiences through data-driven strategies. The ideal candidate will have over 6 years of relevant experience in a SaaS environment, strong leadership skills, and a track record of delivering complex initiatives on time. This position allows for remote work and requires collaboration across various teams to drive efficiency. #J-18808-Ljbffr