Overview
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1335373
Who We're Looking For
A detail-driven, organized professional who thrives on capturing, structuring, and sharing knowledge to help teams work smarter and more efficiently.
A strong communicator and collaborator who enjoys partnering with leaders, mentoring others, and fostering a culture of continuous improvement.
A strategic thinker with experience (or strong interest) in knowledge management, internal communications, process improvement, and project coordination, preferably within a financial institution.
What Youll Be Doing
Designing, managing, and continuously improving Heritage Family Credit Unions knowledge management program, including system administration, governance, and staff training.
Leading internal communications efforts by overseeing the intranet, internal newsletter, and organization-wide messaging to drive clarity and engagement.
Supporting organizational excellence initiatives by co-chairing the Process Improvement Committee, mentoring process owners, identifying knowledge gaps, and coordinating improvement projects.
Why Join Us
Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.
Benefits Include:
Paid time off in addition to paid federal holidays
Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
401k match
Ongoing training opportunities
8 hours of volunteer time with an organization important to you
Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 on a seasonal basis)
Salary Range: $49,088.93 - $61,361.17
Summary The Knowledge Strategist is responsible for developing and implementing effective strategies aimed at managing organizational knowledge, promoting information exchange, and facilitating innovation. This position oversees the knowledge management program and coordinates internal communications within the organization. Additionally, the role supports organizational initiatives such as process improvement and projects.
Essential Functions
Designs and carries out knowledge management strategies to consistently capture, organize, and share institutional information efficiently.
Ensures adherence to knowledge management governance by making sure procedures are regularly documented, reviewed, updated, and improved.
Works with department heads through the Process Improvement Committee to pinpoint knowledge gaps and partners with stakeholders to create solutions.
Acts as a System Admin to the Knowledge Management System (The Library), handling user permissions, publishing knowledge assets, utilizing usage reports, and keeping taxonomy and metadata accurate.
Delivers training and support to staff on effective knowledge management practices.
Oversee and maintain HFCU's intranet (Hi) and internal newsletter (Fact Friday) to support consistent and targeted messaging.
Designs and implements plans for internal communications, facilitating the clear delivery of updates, expanding employee knowledge, and boosting engagement across the organization.
Continually seek new methods to strengthen and encourage productive internal communication.
Co-Chairs the Process Improvement Committee which includes evaluating, categorizing, and prioritizing Employee Ideas, and monitoring the process improvement portfolio.
Mentors Process Owners in the planning and execution of process improvement initiatives including conducting root cause analysis.
Coordinate project activities, resources, and stakeholders to ensure smooth execution.
Responsible for predictable and reliable attendance.
Qualifications
Education:
High School Diploma Required. Associates degree in business administration, Information Management, or Related Field Required. Bachelor Degree Preferred.
Experience:
Strong Financial Institutional Knowledge preferred. Experience implementing knowledge management initiatives, including knowledge capture, storage, and dissemination is a plus.
Content creation and advanced SharePoint and OneDrive skills are strongly preferred.
An understanding of process improvement methodologies, and experience in analyzing and optimizing business processes is a plus.
Knowledge of project management best practices and management tools is a plus.
#J-18808-Ljbffr
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1335373
Who We're Looking For
A detail-driven, organized professional who thrives on capturing, structuring, and sharing knowledge to help teams work smarter and more efficiently.
A strong communicator and collaborator who enjoys partnering with leaders, mentoring others, and fostering a culture of continuous improvement.
A strategic thinker with experience (or strong interest) in knowledge management, internal communications, process improvement, and project coordination, preferably within a financial institution.
What Youll Be Doing
Designing, managing, and continuously improving Heritage Family Credit Unions knowledge management program, including system administration, governance, and staff training.
Leading internal communications efforts by overseeing the intranet, internal newsletter, and organization-wide messaging to drive clarity and engagement.
Supporting organizational excellence initiatives by co-chairing the Process Improvement Committee, mentoring process owners, identifying knowledge gaps, and coordinating improvement projects.
Why Join Us
Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.
Benefits Include:
Paid time off in addition to paid federal holidays
Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
401k match
Ongoing training opportunities
8 hours of volunteer time with an organization important to you
Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 on a seasonal basis)
Salary Range: $49,088.93 - $61,361.17
Summary The Knowledge Strategist is responsible for developing and implementing effective strategies aimed at managing organizational knowledge, promoting information exchange, and facilitating innovation. This position oversees the knowledge management program and coordinates internal communications within the organization. Additionally, the role supports organizational initiatives such as process improvement and projects.
Essential Functions
Designs and carries out knowledge management strategies to consistently capture, organize, and share institutional information efficiently.
Ensures adherence to knowledge management governance by making sure procedures are regularly documented, reviewed, updated, and improved.
Works with department heads through the Process Improvement Committee to pinpoint knowledge gaps and partners with stakeholders to create solutions.
Acts as a System Admin to the Knowledge Management System (The Library), handling user permissions, publishing knowledge assets, utilizing usage reports, and keeping taxonomy and metadata accurate.
Delivers training and support to staff on effective knowledge management practices.
Oversee and maintain HFCU's intranet (Hi) and internal newsletter (Fact Friday) to support consistent and targeted messaging.
Designs and implements plans for internal communications, facilitating the clear delivery of updates, expanding employee knowledge, and boosting engagement across the organization.
Continually seek new methods to strengthen and encourage productive internal communication.
Co-Chairs the Process Improvement Committee which includes evaluating, categorizing, and prioritizing Employee Ideas, and monitoring the process improvement portfolio.
Mentors Process Owners in the planning and execution of process improvement initiatives including conducting root cause analysis.
Coordinate project activities, resources, and stakeholders to ensure smooth execution.
Responsible for predictable and reliable attendance.
Qualifications
Education:
High School Diploma Required. Associates degree in business administration, Information Management, or Related Field Required. Bachelor Degree Preferred.
Experience:
Strong Financial Institutional Knowledge preferred. Experience implementing knowledge management initiatives, including knowledge capture, storage, and dissemination is a plus.
Content creation and advanced SharePoint and OneDrive skills are strongly preferred.
An understanding of process improvement methodologies, and experience in analyzing and optimizing business processes is a plus.
Knowledge of project management best practices and management tools is a plus.
#J-18808-Ljbffr