Overview
Job Title: Senior Director, Customer Logistics. The role will be primarily responsible for the financials, profit and loss responsibility and sales and account growth within a geographical area. Responsibilities
Build and maintain relationships with appropriate levels in the customers organization, primarily with senior management, and act as the key decision maker/point of contact for the customers Senior Managers. Represent Ryder in customer meetings and presentations to drive retention and growth. Support the sales process by participating in business development opportunities with new customers. Embrace the corporate vision, mission, philosophy and lead by example. Create a positive, innovative and results-oriented environment. Manage the operation to ensure goals are achieved. Foster a culture of innovation and continuous improvement, including acting as a catalyst for change. Support the Group Director in the strategic development and management of the assigned objectives. Ensure the effective selection, placement, development and retention of talent to meet current and future business needs. Train, supervise and coach/mentor direct reports and the management team. Forecast, plan, manage and ensure locations meet defined financial targets. Develop and ensure mitigation plans are implemented as required. Monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets. Additional Responsibilities
Responsible for customer service, customer relationships, business retention and development, strategic initiatives including annual plan, and company and customer initiatives. Position will be responsible for P&L management for all locations the position oversees. Continuous improvement in all segments of the business. Developing, mentoring team members and leadership of direct reports. Maintain a positive employee-related climate and a World Class customer satisfaction index. Perform other duties as assigned. Skills and Abilities
Excellent oral and written communications skills with demonstrated leadership capabilities. Excellent problem-solving skills. Ability to create and maintain professional relationships at all levels of the organization (peers, work groups, customers, supervisors). Ability to create and develop an inclusive and engaging work environment. Ability to inspire and develop others. Must be able to interact with executive level management. Ability to manage multiple accounts with different product directions. Ability to work independently and as part of a team. Flexibility to operate and be self-driven to excel in a fast-paced environment. Capable of multi-tasking, highly organized, with excellent time management skills. Detail-oriented with excellent follow-up practices. Solid knowledge of Integrated Supply Chain Management and Components, distribution, sales and demonstrated knowledge of Profit and Loss (P&L) performance; advanced knowledge required. Distribution and carrier management knowledge; advanced preferred. Qualifications
Bachelor's degree in business, logistics, supply chain or related field or an additional two (2) related years of experience required. Master's degree preferred. Ten (10) years or more logistics/supply chain experience in multiple locations (e.g., plants, warehouses, locations, transportation hubs) required. Five (5) years or more experience developing and implementing complete logistics solutions and project management skills required. Five (5) years or more P&L responsibility including forecasting and managing financial targets required. Six (6) years or more managing, leading and developing direct reports required. Six (6) years or more managing large multi-level teams required. Five (5) years or more prior experience implementing a LEAN work environment preferred. Four (4) years or more managing customer relationships and interaction required. Four (4) years or more managing customer KPIs required. Three (3) years or more experience providing customer and senior level management presentations preferred. Some sales experience preferred. Solid knowledge of Integrated Supply Chain Management and Components, distribution, sales and demonstrated knowledge of Profit and Loss (P&L) performance; advanced required. Distribution and carrier management knowledge; advanced preferred. Travel
Yes - up to 50% Job Category
Logistics Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including experience, education, location, and market data. The position may be eligible for annual bonus, commission, and/or long-term incentive depending on level and type. Salary ranges below: Minimum Pay Range: 160,000 Maximum Pay Range: 180,000 Benefits Information
For all Full-time positions: Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life and disability insurance, paid time off, and a tax-advantaged 401(k) plan. Ryder is an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, or other protected status. Important Note
Some positions require additional screening, including employment and education verification; motor vehicle records check and road test; and/or customer background requirements. Security Notice for Applicants
Ryder will only communicate with an applicant from a ryder.com email address and will never conduct interviews online via chat, messaging apps, or online questionnaires. During an interview, Ryder will not ask for payment or banking details or for information outside of the formal submitted application at www.ryder.com/careers. For questions, contact careers@ryder.com or 800-793-3754. Current Employees
If you are a current employee, log in to Workday to apply via the internal process:
internal application . Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).
#J-18808-Ljbffr
Job Title: Senior Director, Customer Logistics. The role will be primarily responsible for the financials, profit and loss responsibility and sales and account growth within a geographical area. Responsibilities
Build and maintain relationships with appropriate levels in the customers organization, primarily with senior management, and act as the key decision maker/point of contact for the customers Senior Managers. Represent Ryder in customer meetings and presentations to drive retention and growth. Support the sales process by participating in business development opportunities with new customers. Embrace the corporate vision, mission, philosophy and lead by example. Create a positive, innovative and results-oriented environment. Manage the operation to ensure goals are achieved. Foster a culture of innovation and continuous improvement, including acting as a catalyst for change. Support the Group Director in the strategic development and management of the assigned objectives. Ensure the effective selection, placement, development and retention of talent to meet current and future business needs. Train, supervise and coach/mentor direct reports and the management team. Forecast, plan, manage and ensure locations meet defined financial targets. Develop and ensure mitigation plans are implemented as required. Monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets. Additional Responsibilities
Responsible for customer service, customer relationships, business retention and development, strategic initiatives including annual plan, and company and customer initiatives. Position will be responsible for P&L management for all locations the position oversees. Continuous improvement in all segments of the business. Developing, mentoring team members and leadership of direct reports. Maintain a positive employee-related climate and a World Class customer satisfaction index. Perform other duties as assigned. Skills and Abilities
Excellent oral and written communications skills with demonstrated leadership capabilities. Excellent problem-solving skills. Ability to create and maintain professional relationships at all levels of the organization (peers, work groups, customers, supervisors). Ability to create and develop an inclusive and engaging work environment. Ability to inspire and develop others. Must be able to interact with executive level management. Ability to manage multiple accounts with different product directions. Ability to work independently and as part of a team. Flexibility to operate and be self-driven to excel in a fast-paced environment. Capable of multi-tasking, highly organized, with excellent time management skills. Detail-oriented with excellent follow-up practices. Solid knowledge of Integrated Supply Chain Management and Components, distribution, sales and demonstrated knowledge of Profit and Loss (P&L) performance; advanced knowledge required. Distribution and carrier management knowledge; advanced preferred. Qualifications
Bachelor's degree in business, logistics, supply chain or related field or an additional two (2) related years of experience required. Master's degree preferred. Ten (10) years or more logistics/supply chain experience in multiple locations (e.g., plants, warehouses, locations, transportation hubs) required. Five (5) years or more experience developing and implementing complete logistics solutions and project management skills required. Five (5) years or more P&L responsibility including forecasting and managing financial targets required. Six (6) years or more managing, leading and developing direct reports required. Six (6) years or more managing large multi-level teams required. Five (5) years or more prior experience implementing a LEAN work environment preferred. Four (4) years or more managing customer relationships and interaction required. Four (4) years or more managing customer KPIs required. Three (3) years or more experience providing customer and senior level management presentations preferred. Some sales experience preferred. Solid knowledge of Integrated Supply Chain Management and Components, distribution, sales and demonstrated knowledge of Profit and Loss (P&L) performance; advanced required. Distribution and carrier management knowledge; advanced preferred. Travel
Yes - up to 50% Job Category
Logistics Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including experience, education, location, and market data. The position may be eligible for annual bonus, commission, and/or long-term incentive depending on level and type. Salary ranges below: Minimum Pay Range: 160,000 Maximum Pay Range: 180,000 Benefits Information
For all Full-time positions: Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life and disability insurance, paid time off, and a tax-advantaged 401(k) plan. Ryder is an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, or other protected status. Important Note
Some positions require additional screening, including employment and education verification; motor vehicle records check and road test; and/or customer background requirements. Security Notice for Applicants
Ryder will only communicate with an applicant from a ryder.com email address and will never conduct interviews online via chat, messaging apps, or online questionnaires. During an interview, Ryder will not ask for payment or banking details or for information outside of the formal submitted application at www.ryder.com/careers. For questions, contact careers@ryder.com or 800-793-3754. Current Employees
If you are a current employee, log in to Workday to apply via the internal process:
internal application . Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).
#J-18808-Ljbffr