A reputable public research institution in Binghamton, NY seeks a Lead Programmer Analyst to support IT Change Management and compliance efforts. This full-time role focuses on improving service management practices, and involves responsibilities like coordinating change requests, developing workflows, and maintaining policy documentation. The ideal candidate will have a Bachelor's degree in IT or related field, strong communication skills, and experience in customer service environments. Competitive salary range: $57,151 - $70,000.
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