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Studio+ Digital Product Management and Strategy Manager

Ernst & Young Oman, Los Angeles, California, United States, 90079

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At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Business Consulting – Studio+ – Digital & Product Strategy – Product Management – Manager At EY, we’re committed to building a better working world. With a culture that promotes innovation and fosters continuous learning, we help clients navigate complex challenges and unlock new opportunities. As a global leader in consulting, tax, strategy, and assurance services, we empower businesses to transform and thrive in the face of change

The opportunity We are looking for an experienced Product Manager to join our growing Digital & Product Strategy team. In this role, you will help clients turn digital vision into reality by shaping product strategy, leading transformation efforts, and driving execution. You will serve as a strong product advocate, guiding the design and delivery of impactful digital platforms and customer experiences across industries.

You will own the product vision and roadmap on behalf of clients, translating business and customer needs into clear, actionable requirements for designers and engineers. You will lead customer research, track feedback and performance metrics, and continuously improve the customer experience while driving day‑to‑day execution through smart prioritization in a fast‑changing environment. As a Manager, you will envision, define, and launch digital products across sales, service, marketing, and commerce, leveraging AI and GenAI along with platforms such as Adobe, Salesforce, Microsoft, ServiceNow, and GPT‑based and custom solutions. You will work closely with designers, developers, and technologists to deliver high‑quality products, embed AI into delivery workflows from ideation to launch, and convert business goals into clear roadmaps and measurable outcomes.

You will also play a key role in growing the Digital & Product Strategy practice by leading business development and internal initiatives, while leading and mentoring teams to build strong product capabilities and delivery excellence.

Your key responsibilities

Lead product strategy and execution for digital transformation initiatives, from concept to market

Develop customer personas, journey maps, product capabilities, features, and roadmaps

Manage product backlogs using tools such as Jira, Azure DevOps (ADO), Confluence, and Fluid

Apply design thinking and digital media expertise to solve complex business problems

Conduct qualitative and quantitative research using tools like Qualtrics, SurveyMonkey, Adobe Analytics, and Google Analytics

Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions

Collaborate with technical architects, engineering, and design teams to deliver omni‑channel experiences (websites, kiosks, mobile apps)

Translate business and product requirements into differentiated design solutions

Manage client expectations and maintain long‑term relationships

Manage engagement economics, including resource planning and budget oversight

Lead business development pursuits and contribute to proposal development

Lead and mentor diverse teams, fostering a culture of innovation and collaboration

Skills and attributes for success

Strong understanding of digital, product, and customer experience strategy

Experience taking digital products from concept to market in agile, cross‑functional environments

Experience delivering software platforms, products, and services for technical audiences

Skilled in defining product roadmaps, requirements, and launching new features

Strong background in customer research and user testing

Ability to design and deliver omni‑channel customer experiences

Experience leveraging Generative and Agentic AI to accelerate speed to value

Strong analytical, communication, and leadership skills with experience in client‑facing, multi‑disciplinary teams

To qualify for the role, you must have

Bachelor’s degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field

Minimum

4‑6 years

of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B

Experience in product‑focused roles such as product manager, product owner, or product marketing manager

Demonstrated success working cross‑functionally with UX designers, developers, and technologists

Strong background in client‑facing roles within consulting, media, or product strategy environments

Experience with agile tools and methodologies (e.g., Jira, Azure DevOps, Rally)

Significant people management experience with leading project teams and managing direct reports within an organization

Ability to support business development opportunities throughout the sales lifecycle

Willingness and ability to travel estimated 50‑80% both domestically and internationally

Ideally, you’ll also have

Proven ability to navigate complex organizational structures

Strong analytical and problem‑solving skills

Excellent communication and interpersonal skills

Previous experience in strategy or business consulting

Strong business development and client relationship management skills

Ability to navigate complex organizational structures and drive strategic outcomes

What we offer We are seeking top performers who demonstrate a blend of talents and skills, including the ability to think strategically, execute tactically, and engage collaboratively with a wide range of stakeholders. You should be passionate about driving change and innovation, possess strong leadership qualities, and have the capacity to manage complex projects with a focus on results and client satisfaction.

What we offer you At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $117,100 to $214,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $140,500 to $243,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis.

For those living in California, please click here for additional information.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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