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Call Center Representative

Westaff, Indianapolis, Indiana, us, 46262

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Description

Call Center Representative (Day Shift)

Pay:

$18.00/hour Shift:

Day Shift (Monday-Friday) Location:

Southwest Indianapolis, IN Job Type:

Full-Time

If you enjoy helping people, solving problems, and working in a professional office environment, this could be a great fit. We're hiring a

Call Center Representative

to handle inbound and outbound calls while delivering excellent customer service.

What You'll Do Answer inbound calls and make outbound calls as needed Assist customers with questions, account updates, or service issues Accurately document call details in the system Follow call scripts, policies, and quality standards Resolve issues or escalate concerns when appropriate Maintain a professional, friendly, and helpful tone on every call What We're Looking For

Previous call center or customer service experience preferred Strong verbal communication and listening skills Basic computer skills (data entry, navigating multiple screens) Ability to stay organized and focused in a fast-paced environment Reliable attendance and punctuality Comfortable sitting for extended periods and working on a phone/computer throughout the day What's In It for You

$18.00/hour , paid weekly Day shift schedule - no nights or weekends Full-time, stable office work Medical, dental, and vision insurance options Retirement savings options Free employee assistance program (EAP) Access to free skills training and education resources

If you're dependable, customer-focused, and ready for a steady daytime role, apply today and get your foot in the door with a professional call center team.