Customer Service Representative
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Benefits include 401(k) matching, dental insurance, health insurance, and paid time off. Responsibilities include extensive problem-solving, order processing, managing customer accounts, providing proactive sales support, scheduling service and delivery orders, coordinating schedules with the service/operations team, contacting customers for additional services or maintenance plans, and referring unresolved customer grievances to designated departments. Qualifications include a high school diploma or GED, minimum of two years of customer service experience, strong time management and project management skills, proficiency in Microsoft Office, and excellent communication skills, both written and verbal. About Culligan: As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Benefits include 401(k) matching, dental insurance, health insurance, and paid time off. Responsibilities include extensive problem-solving, order processing, managing customer accounts, providing proactive sales support, scheduling service and delivery orders, coordinating schedules with the service/operations team, contacting customers for additional services or maintenance plans, and referring unresolved customer grievances to designated departments. Qualifications include a high school diploma or GED, minimum of two years of customer service experience, strong time management and project management skills, proficiency in Microsoft Office, and excellent communication skills, both written and verbal. About Culligan: As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.