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Sales Lead

JotForm Inc, Houston, Texas, United States, 77246

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We’re looking for a retail Sales Lead (keyholder) that’s passionate about supporting unique style, creative spirits and small business as well as being a Flea Style brand ambassador! This rockstar will help manage our retail store located in Houston (River Oaks). DAILY JOB REQUIREMENTS INCLUDE:

Positively represent Flea Style inside and outside the store

Overseeing daily retail operations

Developing and implementing growth strategies for sales and team

Manage timely and accurate shipping + BOPIS orders for online closet

Delegate responsibilities to sales staff

Coaching and developing sales floor procedures and policies

Personal ongoing self-development and personal growth as an employee

Open and/or close the store

Knowledge and excitement for our small business

Create a fun and smooth customer experience

Motivate the team to meet and exceed team’s sales goals

Process inventory

Point of sale whiz

Style hats for customers in our Hat Bar, creating unique, one‑of‑a‑kind pieces

Loss prevention assistance

Special events assistance

Periodic after‑hours event assistance

LIKE WE SAID, WE'RE LOOKING FOR ROCK STARS! WE ALSO EXPECT THE FOLLOWING:

Initiate authentic client connections post‑sale through communication via social media, e‑mail, hand‑written notes and phone calls daily and weekly

Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures

Maintain customer communication, data, appointments and sales tracking

Assist on all aspects of the customer experience through fit sessions and meetings

Contribute to in‑store meetings and walk‑throughs

Communicate customer feedback

Offer community resources and local recommendations for customers (ex. tailor, restaurants, dry cleaners, etc.)

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