Director, Customer Success Transformation & AI Strategy

A leading automotive services provider is seeking a Director of Customer Success Transformation Strategy in Lewisville, TX. This key role will define a vision for contact center transformation, optimize operations, and lead multiple high-stakes programs involving advanced technologies. Ideal candidates will have over 10 years in contact center operations and a proven track record in delivering complex initiatives. The company values a diverse and inclusive workforce committed to exceptional customer experiences. #J-18808-Ljbffr