Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Job summary
The CDW Partner Specialist position is the first level of support for CDW Account Managers and/or the CDW Category Team. This role executes on partner programs and evangelizes partner offerings in terms of portfolio and solutions to Account Managers. The Specialist will have direct day-to-day contact with the sales force and is also responsible for educating Account Managers on the technologies, programs and resources available to them.
What you’ll do
Point of contact for Account Managers in effectively and accurately assisting with technical or program questions
Leverage CDW systems and processes to assist Account Managers in providing solutions to their customers
Identify ways to increase partner profitability through program utilization and solution selling
Achieve assigned revenue and profit goals that align to company objectives
Assist partners to execute the mutually agreed upon strategies between the partner and CDW through sales awareness activities
Educate Account Managers on the products and resources to help them become as self-sufficient as possible
Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers
Completion of monthly scorecard tracking sales interactions
Obtain relevant industry and/or partner certifications and attend approved outside trainings
Provide feedback to CDW Product Management & Purchasing concerning stocking levels and sales trends/feedback
Adhere to ethical and fair business practices, following the CDW Way Principles
Maintain effective communications with all stakeholders
Participate in annual performance review and talent review processes
Maintain expense expectations
Travel as needed
Other special projects upon request
What we expect of you
Bachelor’s Degree or 3 years’ experience in sales or marketing
Preferred skills, experience, and qualities needed
Ability to communicate effectively and in a constructive manner with management, peers and coworkers
Strong passion for learning and teaching others
Demonstrated group presentations skills
Motivated and self-starting
Ability to think creatively and develop proactive ideas to grow sales
Strong problem-solving skills
Ability to focus on certain areas of technology driven by partner focus or company technology objectives
Ability to understand, remember, and apply oral and/or written instructions or other information
Ability to organize thoughts and ideas into understandable terminology
Ability to multi-task, organize and prioritize
Ability to apply common sense in performing job
Ability to understand and follow basic instructions and guidelines. Ability to travel as needed
Experience in technology sales or marketing
Relevant industry or partner technical certifications
Pay range: $20.19/hour - $27.89/hour depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.