Customer Service Representative
Location:
1200 Heritage Trace Pkwy, Fort Worth TX 76131 Shift Details (4 different shifts): Wed-Sat 6:30 pm- 5 am $22.75 pay rate Sun-Wed 6:30 pm - 5 am $22.75 pay rate Wed-Sat 11 am - 9 pm $21.25 pay rate Sun-Wed 11 am - 9 pm $21.25 pay rate Contract Length: 02/16/2026 to 05/09/2026 Pay Rate:
$21.25-22.75/hr
(higher rate is for overnight shift) *Client requires 10 Panel Urine Drug Screen
Description: What you'll do on a typical day:
Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders What you need to succeed at: At a minimum, you'll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: High school diploma or equivalent 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Category Code: JN003 #LI-AD1 #zr
Location:
1200 Heritage Trace Pkwy, Fort Worth TX 76131 Shift Details (4 different shifts): Wed-Sat 6:30 pm- 5 am $22.75 pay rate Sun-Wed 6:30 pm - 5 am $22.75 pay rate Wed-Sat 11 am - 9 pm $21.25 pay rate Sun-Wed 11 am - 9 pm $21.25 pay rate Contract Length: 02/16/2026 to 05/09/2026 Pay Rate:
$21.25-22.75/hr
(higher rate is for overnight shift) *Client requires 10 Panel Urine Drug Screen
Description: What you'll do on a typical day:
Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders What you need to succeed at: At a minimum, you'll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: High school diploma or equivalent 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Category Code: JN003 #LI-AD1 #zr