Join us as a
Communications Specialist
and help us create a legacy within a brand that will keep you
inspired
and a team that will become
like family ! Why choose the Conrad brand?
Our modern luxury concept empowers you to deliver: Personalized service with passion and authenticity Memorable experiences for our guests Creativity in service and offerings Located within the 1,100-acre Evermore Orlando Resort, this stunning property is near Walt Disney World, featuring a 20-acre tropical beach and an 8-acre lagoon. The resort boasts 433 luxurious rooms, including 51 beautifully designed suites and 10 spacious family suites. With 65,000 square feet of meeting space, a tranquil spa, two 18-hole golf courses, and six diverse food and beverage outlets, we are dedicated to creating an unforgettable guest experience. What will you do? As a Communications Specialist, you will play a crucial role in managing both internal and external communications to support outstanding guest service and profitability. Your responsibilities will include: Promptly responding to guest inquiries and resolving issues via telephone in a friendly and efficient manner Providing accurate information about all hotel facilities and services Managing emergency communications and documenting essential information accurately Accepting and delivering messages promptly with proper grammar and spelling Operating essential office equipment such as computers, PBX systems, and email Classification:
Full-Time Shift:
Various - must be available for weekdays, weekends, and holidays. What are we looking for? Since its founding in 1919, Hilton has led the hospitality industry. We encourage candidates to embody our Vision, Mission, and Values: Hospitality - We are dedicated to exceptional guest experiences. Integrity - We prioritize doing the right thing consistently. Leadership - We strive to be leaders in our community and industry. Teamwork - We thrive as team players in all our efforts. Ownership - We take responsibility for our actions and decisions. Now - We act with urgency and discipline We also seek candidates who demonstrate the following key qualities: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?
Hilton represents exceptional hospitality, offering a range of experiences from luxurious hotels and resorts to economical options. For nearly a century, we have consistently delivered superior accommodations, service, amenities, and value to business and leisure travelers alike. Our vision to fill the earth with the light and warmth of hospitality unites us in providing remarkable experiences around the world. The Benefits
- Hilton is committed to supporting our Team Members' physical and mental wellbeing through innovative programs and benefits including: Access to pay when you need it through DailyPay Comprehensive medical insurance coverage for you and your family Mental health resources, including Employee Assistance Program Best-in-class Paid Time Off (PTO) Go Hilton travel program: enjoy 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: access various educational credentials through our partnership with Guild Education 401K plan with company match for your retirement savings Employee stock purchase program with a discount Opportunities for career growth and development Team Member Resource Groups for inclusive participation Recognition and rewards programs for outstanding performance *Benefits may vary based on property-specific terms and conditions of employment. #LI-CS2 Job:
Guest Services, Operations, and Front Office Requisition ID:
HOT0C8MA EOE/AA/Disabled/Veterans
Communications Specialist
and help us create a legacy within a brand that will keep you
inspired
and a team that will become
like family ! Why choose the Conrad brand?
Our modern luxury concept empowers you to deliver: Personalized service with passion and authenticity Memorable experiences for our guests Creativity in service and offerings Located within the 1,100-acre Evermore Orlando Resort, this stunning property is near Walt Disney World, featuring a 20-acre tropical beach and an 8-acre lagoon. The resort boasts 433 luxurious rooms, including 51 beautifully designed suites and 10 spacious family suites. With 65,000 square feet of meeting space, a tranquil spa, two 18-hole golf courses, and six diverse food and beverage outlets, we are dedicated to creating an unforgettable guest experience. What will you do? As a Communications Specialist, you will play a crucial role in managing both internal and external communications to support outstanding guest service and profitability. Your responsibilities will include: Promptly responding to guest inquiries and resolving issues via telephone in a friendly and efficient manner Providing accurate information about all hotel facilities and services Managing emergency communications and documenting essential information accurately Accepting and delivering messages promptly with proper grammar and spelling Operating essential office equipment such as computers, PBX systems, and email Classification:
Full-Time Shift:
Various - must be available for weekdays, weekends, and holidays. What are we looking for? Since its founding in 1919, Hilton has led the hospitality industry. We encourage candidates to embody our Vision, Mission, and Values: Hospitality - We are dedicated to exceptional guest experiences. Integrity - We prioritize doing the right thing consistently. Leadership - We strive to be leaders in our community and industry. Teamwork - We thrive as team players in all our efforts. Ownership - We take responsibility for our actions and decisions. Now - We act with urgency and discipline We also seek candidates who demonstrate the following key qualities: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?
Hilton represents exceptional hospitality, offering a range of experiences from luxurious hotels and resorts to economical options. For nearly a century, we have consistently delivered superior accommodations, service, amenities, and value to business and leisure travelers alike. Our vision to fill the earth with the light and warmth of hospitality unites us in providing remarkable experiences around the world. The Benefits
- Hilton is committed to supporting our Team Members' physical and mental wellbeing through innovative programs and benefits including: Access to pay when you need it through DailyPay Comprehensive medical insurance coverage for you and your family Mental health resources, including Employee Assistance Program Best-in-class Paid Time Off (PTO) Go Hilton travel program: enjoy 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: access various educational credentials through our partnership with Guild Education 401K plan with company match for your retirement savings Employee stock purchase program with a discount Opportunities for career growth and development Team Member Resource Groups for inclusive participation Recognition and rewards programs for outstanding performance *Benefits may vary based on property-specific terms and conditions of employment. #LI-CS2 Job:
Guest Services, Operations, and Front Office Requisition ID:
HOT0C8MA EOE/AA/Disabled/Veterans