Chief Of Staff
Lead cross-functional strategic initiatives and establish execution rhythms across Marketing, Product, and Operations
Location: Calabasas, California, United States
Compensation: $140,000 - 180,000 USD / year
Job Tags: Operations
About The Role Chief Of Staff True Classic is hiring a Chief Of Staff to lead the company's most critical, high-impact initiatives across the business. This role is designed for a highly strategic, analytical, and execution-oriented generalist who thrives in ambiguity, operates with extreme ownership, and can drive complex initiatives from problem definition through execution and results.
The Chief Of Staff will work directly with the President Of Growth and CEO to identify, structure, and execute the highest-priority opportunities facing the business at any given moment. Given our scale and growth trajectory, this role offers significant autonomy, cross-functional exposure, and the opportunity to shape how the company operates at the highest level.
All of True Classic's roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and sales and marketing channels. This role will have impact across DTC, retail, wholesale, marketplaces, and emerging channels, ensuring strategic alignment and executional rigor across the enterprise.
Areas Of Accountability CEO / President Priority Initiatives
Own and drive the company's highest-priority strategic and operational initiatives, serving as the quarterback responsible for clarity, momentum, and outcomes from start to finish
Translate ambiguous problems into structured workplans with clear success metrics
Drive execution across multiple teams, holding stakeholders accountable to timelines and results
Ensure initiatives move from strategy to action to measurable impact
Strategic Analysis & Business Problem-Solving
Apply a rigorous, first-principles approach to diagnosing opportunities and risks across the business
Conduct deep-dive analyses on growth opportunities, operational performance, and new initiatives
Develop clear recommendations grounded in data, customer insight, and financial impact
Support decision-making with concise, executive-ready materials
PMO Leadership
Act as the connective tissue across functions to ensure complex, multi-team initiatives are executed effectively, coordinating efforts across Marketing, Product, Merchandising, Operations, and Finance
Establish operating cadences, decision frameworks, and execution rhythms for priority initiatives and track & measure ongoing impact
Proactively identify risks, tradeoffs, and dependencies and resolve them before they stall progress
Executive Operating Rhythm & Leadership Enablement
Support strategy, preparation, and follow-through for leadership meetings, offsites, and company all-hands
Ensure strategic priorities are clearly communicated and translated into execution
Identify opportunities to improve how decisions are made and how teams operate
Example Initiatives The specific focus areas will evolve based on business priorities and the Chief Of Staff is also expected to initiate and own new projects based on observed opportunities and leadership priorities, but examples include:
International expansion deep-dive: Identify priority markets, define winning playbooks, and drive execution to accelerate international growth
Emerging channel acceleration (e.g., TikTok Shop): Partner with internal and external teams to optimize product strategy, content, affiliates, and marketing
Cross-channel commercial optimization: Lead enterprise-wide initiatives to improve how product flows across channels and how priority initiatives are executed at scale
New strategic opportunities: Proactively identify and propose initiatives that move the needle on growth, margin, or speed
Cross-Functional Collaboration
Executive leadership:
Strategic alignment, decision-making, and operating cadence
Marketing:
Channel strategy, performance optimization, and experimentation
Merchandising & Product:
Product strategy, assortment decisions, and lifecycle management
Operations:
Execution feasibility, speed, and scalability
Finance:
Business case development, ROI tracking, and performance measurement
Qualifications
Bachelor's degree required
4–8+ years of experience in top-tier consulting (e.g., Bain, BCG, McKinsey), investment banking, or operating roles
Proven ability to own complex initiatives end-to-end in fast-paced environments
Exceptional analytical and problem-solving skills, with the ability to translate data into clear business decisions
Excellent project management and organizational skills, with the ability to drive ideas from concept to execution
Strong executive communication skills and interpersonal skills, with the ability to influence senior stakeholders
Demonstrated ability to influence without authority and work cross-functionally
Hands‑on operator with an entrepreneurial mindset; willing to roll up sleeves and do what it takes to win
Ability to thrive in a fast‑paced, ambiguous environment and drive change effectively
Preferred Qualifications
Experience in consumer, eCommerce, retail, or marketplace businesses
Prior Chief Of Staff, Strategy & Operations, or Special Projects experience
High comfort level operating in ambiguity and founder‑led environments
Workplace Arrangement
5x/week in‑office in Calabasas
Compensation And Benefits Compensation
$140K - $180K + bonus
Time Off
Unlimited PTO and sick time
Health & Wellness
Company‑paid medical, dental, and vision insurance
100% employee premium coverage
65% dependent premium coverage
$75/month Wellness Stipend
Free Employee Assistance Program (EAP)
Work & Growth Support
$75/month Personal Workspace Stipend
$75/month Learning & Development Stipend
Perks
$1,000/year True Classic merchandise allowance
401(k) plan with 3% company match
True Classic is proud to be an equal opportunity employer. We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or accommodation due to a disability, please contact Human Resources.
About True Classic
At True Classic, our purpose is simple: empower everyone to look good and feel good.
Founded in 2019, we're a fast-growing apparel brand obsessed with fit, quality, and impact. But we're building more than great products—we're building a high-performance team where smart, driven people do meaningful work, move fast, and see the direct results of what they create.
Everything we do is guided by the True Classic Operating System (TCOS) —the principles that shape how we work, make decisions, and win together:
Move The Needle
– Our #1 value and the ultimate filter for decision‑making. We focus on delivering tangible, measurable results that drive real business impact.
Paint The Picture
– We set clear vision and help others see what great looks like.
Seek The Truth
– We use data, customer insight, and curiosity to guide decisions.
Get 1% Better
– We continuously improve how we work through strong systems and small wins.
Build Leverage
– We maximize impact with the right mix of people, tools, automation, and AI.
Crush The Challenge
– We surface problems early and take ownership to solve them.
Go Fast
– We take initiative, move with urgency, and bias toward action.
Be Creative
– We challenge the norm and find better ways to win.
Lead With Empathy
– We care deeply about our customers and each other.
If you thrive in fast-paced environments, take ownership of your
#J-18808-Ljbffr
Compensation: $140,000 - 180,000 USD / year
Job Tags: Operations
About The Role Chief Of Staff True Classic is hiring a Chief Of Staff to lead the company's most critical, high-impact initiatives across the business. This role is designed for a highly strategic, analytical, and execution-oriented generalist who thrives in ambiguity, operates with extreme ownership, and can drive complex initiatives from problem definition through execution and results.
The Chief Of Staff will work directly with the President Of Growth and CEO to identify, structure, and execute the highest-priority opportunities facing the business at any given moment. Given our scale and growth trajectory, this role offers significant autonomy, cross-functional exposure, and the opportunity to shape how the company operates at the highest level.
All of True Classic's roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and sales and marketing channels. This role will have impact across DTC, retail, wholesale, marketplaces, and emerging channels, ensuring strategic alignment and executional rigor across the enterprise.
Areas Of Accountability CEO / President Priority Initiatives
Own and drive the company's highest-priority strategic and operational initiatives, serving as the quarterback responsible for clarity, momentum, and outcomes from start to finish
Translate ambiguous problems into structured workplans with clear success metrics
Drive execution across multiple teams, holding stakeholders accountable to timelines and results
Ensure initiatives move from strategy to action to measurable impact
Strategic Analysis & Business Problem-Solving
Apply a rigorous, first-principles approach to diagnosing opportunities and risks across the business
Conduct deep-dive analyses on growth opportunities, operational performance, and new initiatives
Develop clear recommendations grounded in data, customer insight, and financial impact
Support decision-making with concise, executive-ready materials
PMO Leadership
Act as the connective tissue across functions to ensure complex, multi-team initiatives are executed effectively, coordinating efforts across Marketing, Product, Merchandising, Operations, and Finance
Establish operating cadences, decision frameworks, and execution rhythms for priority initiatives and track & measure ongoing impact
Proactively identify risks, tradeoffs, and dependencies and resolve them before they stall progress
Executive Operating Rhythm & Leadership Enablement
Support strategy, preparation, and follow-through for leadership meetings, offsites, and company all-hands
Ensure strategic priorities are clearly communicated and translated into execution
Identify opportunities to improve how decisions are made and how teams operate
Example Initiatives The specific focus areas will evolve based on business priorities and the Chief Of Staff is also expected to initiate and own new projects based on observed opportunities and leadership priorities, but examples include:
International expansion deep-dive: Identify priority markets, define winning playbooks, and drive execution to accelerate international growth
Emerging channel acceleration (e.g., TikTok Shop): Partner with internal and external teams to optimize product strategy, content, affiliates, and marketing
Cross-channel commercial optimization: Lead enterprise-wide initiatives to improve how product flows across channels and how priority initiatives are executed at scale
New strategic opportunities: Proactively identify and propose initiatives that move the needle on growth, margin, or speed
Cross-Functional Collaboration
Executive leadership:
Strategic alignment, decision-making, and operating cadence
Marketing:
Channel strategy, performance optimization, and experimentation
Merchandising & Product:
Product strategy, assortment decisions, and lifecycle management
Operations:
Execution feasibility, speed, and scalability
Finance:
Business case development, ROI tracking, and performance measurement
Qualifications
Bachelor's degree required
4–8+ years of experience in top-tier consulting (e.g., Bain, BCG, McKinsey), investment banking, or operating roles
Proven ability to own complex initiatives end-to-end in fast-paced environments
Exceptional analytical and problem-solving skills, with the ability to translate data into clear business decisions
Excellent project management and organizational skills, with the ability to drive ideas from concept to execution
Strong executive communication skills and interpersonal skills, with the ability to influence senior stakeholders
Demonstrated ability to influence without authority and work cross-functionally
Hands‑on operator with an entrepreneurial mindset; willing to roll up sleeves and do what it takes to win
Ability to thrive in a fast‑paced, ambiguous environment and drive change effectively
Preferred Qualifications
Experience in consumer, eCommerce, retail, or marketplace businesses
Prior Chief Of Staff, Strategy & Operations, or Special Projects experience
High comfort level operating in ambiguity and founder‑led environments
Workplace Arrangement
5x/week in‑office in Calabasas
Compensation And Benefits Compensation
$140K - $180K + bonus
Time Off
Unlimited PTO and sick time
Health & Wellness
Company‑paid medical, dental, and vision insurance
100% employee premium coverage
65% dependent premium coverage
$75/month Wellness Stipend
Free Employee Assistance Program (EAP)
Work & Growth Support
$75/month Personal Workspace Stipend
$75/month Learning & Development Stipend
Perks
$1,000/year True Classic merchandise allowance
401(k) plan with 3% company match
True Classic is proud to be an equal opportunity employer. We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or accommodation due to a disability, please contact Human Resources.
About True Classic
At True Classic, our purpose is simple: empower everyone to look good and feel good.
Founded in 2019, we're a fast-growing apparel brand obsessed with fit, quality, and impact. But we're building more than great products—we're building a high-performance team where smart, driven people do meaningful work, move fast, and see the direct results of what they create.
Everything we do is guided by the True Classic Operating System (TCOS) —the principles that shape how we work, make decisions, and win together:
Move The Needle
– Our #1 value and the ultimate filter for decision‑making. We focus on delivering tangible, measurable results that drive real business impact.
Paint The Picture
– We set clear vision and help others see what great looks like.
Seek The Truth
– We use data, customer insight, and curiosity to guide decisions.
Get 1% Better
– We continuously improve how we work through strong systems and small wins.
Build Leverage
– We maximize impact with the right mix of people, tools, automation, and AI.
Crush The Challenge
– We surface problems early and take ownership to solve them.
Go Fast
– We take initiative, move with urgency, and bias toward action.
Be Creative
– We challenge the norm and find better ways to win.
Lead With Empathy
– We care deeply about our customers and each other.
If you thrive in fast-paced environments, take ownership of your
#J-18808-Ljbffr