Director of Customer Success — Biopharma AI Growth

A progressive biopharma technology platform is seeking a Director of Customer Success to drive strategic relationships and outcomes with key biopharma customers. In this hands-on role, you will lead customer adoption, support account management, and advocate for customer needs within the organization. The ideal candidate will have over 8 years of experience in customer success or account management within B2B SaaS, particularly in the pharmaceutical and life sciences industries. Exceptional communication skills and a strong technical aptitude are essential. #J-18808-Ljbffr