We are looking for a highly motivated, customer-service-oriented wholesale sales and marketing assistant based in our LA Showroom. This will be a full-time role, and the applicant will need to be available in the showroom Monday to Friday each week. The applicant will be primarily responsible for the day-to-day running of the showroom and will report to our US Director of Wholesale Sales.
Responsibilities
Support the US Sales Team by managing internal requests, including sending account imagery, entering orders into the NuOrder platform, completing product attribute forms, and overseeing partner inter‑portals and related admin tasks.
Manage B2B Platforms such as NuOrder and Joor, ensuring product information, imagery, and line sheets are accurate and up to date.
Oversee Sample Management, including logging all incoming and outgoing samples, tracking sample status, and acting as the liaison between the New York, Los Angeles, and London offices.
Maintain SharePoint Files, ensuring all documents, imagery, and sales materials are organised, current, and easily accessible.
Showroom & Office Upkeep, including preparing line sheets, ensuring samples are tagged correctly, maintaining cleanliness before and after appointments, ordering and organising supplies, managing office equipment, and keeping the back room tidy and functional.
Support Trade Show Operations by preparing sample lines, packing and unpacking materials, organising pricing, coordinating logistics, and arranging travel where required.
Maintain Distribution Map Accuracy, ensuring all sales territories and account listings reflect current information.
Ensure Brand Consistency, keeping all brand guidelines and product copy updated for active accounts.
Create and Provide Copy Templates for major US accounts to ensure consistent brand representation.
Assist with US Brand Events including preparation, coordination, and on‑site support as needed.
Keep the Showroom Updated with current product ranges, seasonal collections, and sales tools.
Deliver Excellent Customer Service to ensure high levels of customer satisfaction and a premium showroom experience.
Provide General Administrative Support to the sales team and wider office as required.
Key Skills and Experience
Proficient in Microsoft Office
Excellent ability to multitask
Strong organization and problem‑solving skills
Strong written/verbal communication
Be able to work in a diverse and team‑oriented work environment
Efficient in Microsoft Outlook, Word, Excel, and Photoshop
Must be local in LA showroom
Some travel is required annually
Excellent interpersonal skills
Customer focused at all times with the ability to deal with a variety of customers and service situations.
Understand the importance of excellent customer service
Strong reporting and analytical skills
A love of fashion and Varley as a brand and company.
Be able to think logically, use common sense and a service minded approach to dealing with issues as they arise.
Ability to be calm under pressure and meet deadlines.
Initiative to elevate issues appropriately and handle decisions in a responsible way.
Ability to manage time effectively.
A good understanding of English is crucial.
Our People What began as a self‑funded company of two, has grown into a tight‑knit team of 48 thinkers, creators and innovators.
Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women.
We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself.
Company Values
Be curious.
Word of mouth should always be our greatest acquisition channel.
Lifetime Value (LTV) is the metric we care about above all others.
Structure and consistency lead to efficiency.
Be confident, not arrogant.
Trust is key.
We are the sum of many parts.
It keeps us moving forward, evolving, and improving. Opportunities are a direct reflection of curiosity.
Awareness for the right reasons will create a solid foundation for the brand to stand and build on.
It is primarily driven by our quality and our service.
We do not run the business on hope. We control as much as we can, and we’re driven by data.
Cultivate confidence, not arrogance.
Collectively we will always come to the right decision. Have confidence to
change direction, as the first decision may not always be the correct one.
The right decision made in the right way is always the one that instils the most trust. The phone is for problem solving and email is for the sharing of information.
We pride ourselves on looking after each other and celebrating success together.
#J-18808-Ljbffr
Responsibilities
Support the US Sales Team by managing internal requests, including sending account imagery, entering orders into the NuOrder platform, completing product attribute forms, and overseeing partner inter‑portals and related admin tasks.
Manage B2B Platforms such as NuOrder and Joor, ensuring product information, imagery, and line sheets are accurate and up to date.
Oversee Sample Management, including logging all incoming and outgoing samples, tracking sample status, and acting as the liaison between the New York, Los Angeles, and London offices.
Maintain SharePoint Files, ensuring all documents, imagery, and sales materials are organised, current, and easily accessible.
Showroom & Office Upkeep, including preparing line sheets, ensuring samples are tagged correctly, maintaining cleanliness before and after appointments, ordering and organising supplies, managing office equipment, and keeping the back room tidy and functional.
Support Trade Show Operations by preparing sample lines, packing and unpacking materials, organising pricing, coordinating logistics, and arranging travel where required.
Maintain Distribution Map Accuracy, ensuring all sales territories and account listings reflect current information.
Ensure Brand Consistency, keeping all brand guidelines and product copy updated for active accounts.
Create and Provide Copy Templates for major US accounts to ensure consistent brand representation.
Assist with US Brand Events including preparation, coordination, and on‑site support as needed.
Keep the Showroom Updated with current product ranges, seasonal collections, and sales tools.
Deliver Excellent Customer Service to ensure high levels of customer satisfaction and a premium showroom experience.
Provide General Administrative Support to the sales team and wider office as required.
Key Skills and Experience
Proficient in Microsoft Office
Excellent ability to multitask
Strong organization and problem‑solving skills
Strong written/verbal communication
Be able to work in a diverse and team‑oriented work environment
Efficient in Microsoft Outlook, Word, Excel, and Photoshop
Must be local in LA showroom
Some travel is required annually
Excellent interpersonal skills
Customer focused at all times with the ability to deal with a variety of customers and service situations.
Understand the importance of excellent customer service
Strong reporting and analytical skills
A love of fashion and Varley as a brand and company.
Be able to think logically, use common sense and a service minded approach to dealing with issues as they arise.
Ability to be calm under pressure and meet deadlines.
Initiative to elevate issues appropriately and handle decisions in a responsible way.
Ability to manage time effectively.
A good understanding of English is crucial.
Our People What began as a self‑funded company of two, has grown into a tight‑knit team of 48 thinkers, creators and innovators.
Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women.
We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself.
Company Values
Be curious.
Word of mouth should always be our greatest acquisition channel.
Lifetime Value (LTV) is the metric we care about above all others.
Structure and consistency lead to efficiency.
Be confident, not arrogant.
Trust is key.
We are the sum of many parts.
It keeps us moving forward, evolving, and improving. Opportunities are a direct reflection of curiosity.
Awareness for the right reasons will create a solid foundation for the brand to stand and build on.
It is primarily driven by our quality and our service.
We do not run the business on hope. We control as much as we can, and we’re driven by data.
Cultivate confidence, not arrogance.
Collectively we will always come to the right decision. Have confidence to
change direction, as the first decision may not always be the correct one.
The right decision made in the right way is always the one that instils the most trust. The phone is for problem solving and email is for the sharing of information.
We pride ourselves on looking after each other and celebrating success together.
#J-18808-Ljbffr