Field Service Representative
Insight Global, Joint Base Pearl Harbor Hickam, Hawaii, United States
Job Description
Insight Global is seeking a highly motivated Field Service Representative (FSR) to provide on-site technical support, training, and operational expertise for advanced warfighting tools and technologies on Oahu. This role directly supports warfighters by ensuring systems are properly configured, maintained, and fully mission-capable during daily operations and live, virtual, and constructive (LVC) exercises. Leveraging prior military operational experience and deep system knowledge, the FSR serves as the critical link between development teams and end users, enabling successful technology fielding, effective operator adoption, and continuous feedback to program leadership.
Security Clearance Requirement: Top Secret/SCI Clearance required
Education Requirement: Bachelor’s degree in a technical or management field required
Place of Performance: Pearl Harbor, Oahu
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
• Operational Experience: Minimum of 5 years of military technical or operational experience, with a focus on weapons systems, sensors, or multi-domain communications. Experience on large operational command staffs (3-star+) recommended.
• Technical Proficiency: Demonstrated expertise in operating technical software applications and equipment in support of military operations.
• Education: Bachelor’s degree in a technical or management field required.
• Analytical Skills: Ability to conduct research and troubleshoot systems using incomplete information to reach defensible technical solutions.
• Soft Skills: Excellent interpersonal communication skills and the ability to work as a self-starter in pressurized, high-stakes environments.
• Experience Level: At least five years of experience working within a multi-level security environment18.
Insight Global is seeking a highly motivated Field Service Representative (FSR) to provide on-site technical support, training, and operational expertise for advanced warfighting tools and technologies on Oahu. This role directly supports warfighters by ensuring systems are properly configured, maintained, and fully mission-capable during daily operations and live, virtual, and constructive (LVC) exercises. Leveraging prior military operational experience and deep system knowledge, the FSR serves as the critical link between development teams and end users, enabling successful technology fielding, effective operator adoption, and continuous feedback to program leadership.
Security Clearance Requirement: Top Secret/SCI Clearance required
Education Requirement: Bachelor’s degree in a technical or management field required
Place of Performance: Pearl Harbor, Oahu
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
• Operational Experience: Minimum of 5 years of military technical or operational experience, with a focus on weapons systems, sensors, or multi-domain communications. Experience on large operational command staffs (3-star+) recommended.
• Technical Proficiency: Demonstrated expertise in operating technical software applications and equipment in support of military operations.
• Education: Bachelor’s degree in a technical or management field required.
• Analytical Skills: Ability to conduct research and troubleshoot systems using incomplete information to reach defensible technical solutions.
• Soft Skills: Excellent interpersonal communication skills and the ability to work as a self-starter in pressurized, high-stakes environments.
• Experience Level: At least five years of experience working within a multi-level security environment18.