Company Description
Catch Vibe Voice is a dynamic communications-driven company focused on building meaningful brand presence through strategic messaging, strong public relationships, and thoughtful storytelling. We believe in clarity, consistency, and authenticity in everything we communicate. Our team values collaboration, professionalism, and growth—both for our clients and our people.
Job Description We are seeking a detail-oriented and motivated
Service Account Assistant
to support our account operations and ensure seamless communication between internal teams and clients. This role plays a key part in maintaining service standards, managing account-related tasks, and supporting overall client satisfaction. The ideal candidate is organized, proactive, and eager to grow within a professional business environment.
Responsibilities
Assist with the day-to-day management of client accounts
Support account representatives with administrative and operational tasks
Maintain accurate records, documentation, and account updates
Coordinate communication between clients and internal departments
Monitor service requests and ensure timely follow-ups
Help identify opportunities to improve service efficiency and client experience
Ensure compliance with company procedures and quality standards
Qualifications
Strong organizational and time-management skills
Excellent written and verbal communication abilities
High attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced environment
Professional attitude with a client-focused mindset
Comfortable working independently and as part of a team
Strong problem-solving and analytical skills
Additional Information
Competitive salary ($52,000 – $56,000 per year)
Growth opportunities within a stable and expanding company
Professional development and skill-building support
Collaborative and supportive work environment
Full-time position with long-term career potential
Exposure to account management and client service operations
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Job Description We are seeking a detail-oriented and motivated
Service Account Assistant
to support our account operations and ensure seamless communication between internal teams and clients. This role plays a key part in maintaining service standards, managing account-related tasks, and supporting overall client satisfaction. The ideal candidate is organized, proactive, and eager to grow within a professional business environment.
Responsibilities
Assist with the day-to-day management of client accounts
Support account representatives with administrative and operational tasks
Maintain accurate records, documentation, and account updates
Coordinate communication between clients and internal departments
Monitor service requests and ensure timely follow-ups
Help identify opportunities to improve service efficiency and client experience
Ensure compliance with company procedures and quality standards
Qualifications
Strong organizational and time-management skills
Excellent written and verbal communication abilities
High attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced environment
Professional attitude with a client-focused mindset
Comfortable working independently and as part of a team
Strong problem-solving and analytical skills
Additional Information
Competitive salary ($52,000 – $56,000 per year)
Growth opportunities within a stable and expanding company
Professional development and skill-building support
Collaborative and supportive work environment
Full-time position with long-term career potential
Exposure to account management and client service operations
#J-18808-Ljbffr