If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Full Time Regular Providence, RI, US
Salary Range: $63,489.00 To $85,710.00 Annually
RIHousing – Loss Mitigation Specialist Salary - $63,489.00 - $85,710.00
What it’s all about: We are seeking a dynamic professional to join our Loan Servicing Department as a Loss Mitigation Specialist. This role is responsible for managing all aspects of the loan workout process, from initial loss‑mitigation referral through file resolution and claim submission. The specialist collaborates closely with mortgage counseling agencies, internal counselors, mortgage insurers, realtors, and appraisers to ensure each workout file is handled efficiently and in accordance with program requirements.
This is a hybrid position based in
Providence, Rhode Island,
where you will be an integral part of our
Loan Servicing team. The role is designed for face-to-face collaboration and direct involvement in our office environment.
What you’ll do on a daily basis:
Identify potential loss‑mitigation candidates within the delinquent loan portfolio and through referrals from counseling agencies.
Conduct detailed file reviews and financial analyses to determine whether borrowers meet hardship guidelines established by mortgage investors, mortgage insurers, and/or RIHousing.
Apply strong knowledge of industry Home Retention Guidelines (FHA, Fannie Mae, Freddie Mac, USDA, VA) and Home Disposition options, including short sales and deeds in lieu of foreclosure.
Evaluate and document the financial benefit of proposed workout solutions for borrowers, third‑party negotiators, RIHousing, mortgage investors, and mortgage insurers.
Prepare and submit loan workout recommendations for approval to the Loss Mitigation Supervisor, Division Director, and/or mortgage insurer.
Monitor daily pipeline management reports to track activity and status of all pending workouts, using spreadsheets, databases, and mortgage‑servicing software.
Oversee approved workout files from initial review through completion, including reinstatement, closing, or property transfer, and file final mortgage‑insurance claims when required.
Communicate regularly with borrowers, realtors, attorneys, and professional negotiators, demonstrating strong communication and negotiation skills.
Perform research and special projects as assigned.
Make collection calls and complete related administrative tasks as needed.
What you’ll bring to the team:
A strong understanding of loss‑mitigation concepts and the ability to assess borrower hardship with accuracy and fairness.
Confidence working with complex financial information and making sound, well‑supported recommendations.
Familiarity with mortgage‑servicing systems, pipeline tracking tools, and general office software.
Clear, professional communication skills and the ability to negotiate effectively with borrowers and third‑party partners.
Strong organizational habits and the ability to manage multiple files, deadlines, and reporting requirements simultaneously.
A collaborative, solutions‑oriented approach and the flexibility to support related functions such as collections, research, and special projects.
What you’ll need to succeed:
Minimum three years of experience in loss mitigation, with working knowledge of PMI, FHA, VA, USDA, GNMA, Freddie Mac, and Fannie Mae guidelines, including pre‑foreclosure sales, loan modifications, deeds‑in‑lieu, and forbearance plans.
Knowledge of mortgage‑servicing software (preferably Black Knight). Excellent written and verbal communication skills.
Strong analytical, problem‑solving, and organizational skills.
Associate’s degree in business administration or a related field.
Not sure if you meet all the qualifications? Let us decide! Why RIHousing:
Mission-Driven Organization
Dedicated Workforce
Parking Stipend
Paid Time Off
Retirement Options
Flexible Work Hours
Education Reimbursement
Onsite Fitness Classes
Winner of “Best Places to Work” 2016, 2018, 2019, 2021 – 2025
Greater Providence Chamber of Commerce Worksite Health Award 2013 – 2025
PBN's Healthiest Employers of RI 2025
RIHousing strives to ensure that all people who live or work in Rhode Island can afford a healthy, attractive home that meets their needs. A good home provides the foundation upon which individuals and families thrive, children learn and grow, and communities prosper. To achieve our mission, we:
Offer fair, affordable, and innovative lending programs.
Provide housing-related education to consumers and others.
Promote and finance sensible development that builds healthy, vibrant communities.
Provide housing grants and subsidies to Rhode Islanders with the greatest need.
Team up with partners to improve everything we do.
RIHousing
uses its resources to provide low-interest loans, grants, education, and assistance to help Rhode Islanders find, rent, buy, build, and keep a good home. Created by the General Assembly in 1973, RIHousing is a privately funded public-purpose corporation. RIHousing requires its employees to be highly motivated and knowledgeable, have a sound understanding of the changing needs of Rhode Island's housing market, be willing to work within and toward a smoothly integrated operation, demonstrate a commitment to serve the people of Rhode Island, especially those with low and moderate incomes in need of safe and affordable homes, and possess a high level of integrity and deep respect for all Rhode Islanders, including customers, partners, and fellow employees.
Powered by
#J-18808-Ljbffr
Full Time Regular Providence, RI, US
Salary Range: $63,489.00 To $85,710.00 Annually
RIHousing – Loss Mitigation Specialist Salary - $63,489.00 - $85,710.00
What it’s all about: We are seeking a dynamic professional to join our Loan Servicing Department as a Loss Mitigation Specialist. This role is responsible for managing all aspects of the loan workout process, from initial loss‑mitigation referral through file resolution and claim submission. The specialist collaborates closely with mortgage counseling agencies, internal counselors, mortgage insurers, realtors, and appraisers to ensure each workout file is handled efficiently and in accordance with program requirements.
This is a hybrid position based in
Providence, Rhode Island,
where you will be an integral part of our
Loan Servicing team. The role is designed for face-to-face collaboration and direct involvement in our office environment.
What you’ll do on a daily basis:
Identify potential loss‑mitigation candidates within the delinquent loan portfolio and through referrals from counseling agencies.
Conduct detailed file reviews and financial analyses to determine whether borrowers meet hardship guidelines established by mortgage investors, mortgage insurers, and/or RIHousing.
Apply strong knowledge of industry Home Retention Guidelines (FHA, Fannie Mae, Freddie Mac, USDA, VA) and Home Disposition options, including short sales and deeds in lieu of foreclosure.
Evaluate and document the financial benefit of proposed workout solutions for borrowers, third‑party negotiators, RIHousing, mortgage investors, and mortgage insurers.
Prepare and submit loan workout recommendations for approval to the Loss Mitigation Supervisor, Division Director, and/or mortgage insurer.
Monitor daily pipeline management reports to track activity and status of all pending workouts, using spreadsheets, databases, and mortgage‑servicing software.
Oversee approved workout files from initial review through completion, including reinstatement, closing, or property transfer, and file final mortgage‑insurance claims when required.
Communicate regularly with borrowers, realtors, attorneys, and professional negotiators, demonstrating strong communication and negotiation skills.
Perform research and special projects as assigned.
Make collection calls and complete related administrative tasks as needed.
What you’ll bring to the team:
A strong understanding of loss‑mitigation concepts and the ability to assess borrower hardship with accuracy and fairness.
Confidence working with complex financial information and making sound, well‑supported recommendations.
Familiarity with mortgage‑servicing systems, pipeline tracking tools, and general office software.
Clear, professional communication skills and the ability to negotiate effectively with borrowers and third‑party partners.
Strong organizational habits and the ability to manage multiple files, deadlines, and reporting requirements simultaneously.
A collaborative, solutions‑oriented approach and the flexibility to support related functions such as collections, research, and special projects.
What you’ll need to succeed:
Minimum three years of experience in loss mitigation, with working knowledge of PMI, FHA, VA, USDA, GNMA, Freddie Mac, and Fannie Mae guidelines, including pre‑foreclosure sales, loan modifications, deeds‑in‑lieu, and forbearance plans.
Knowledge of mortgage‑servicing software (preferably Black Knight). Excellent written and verbal communication skills.
Strong analytical, problem‑solving, and organizational skills.
Associate’s degree in business administration or a related field.
Not sure if you meet all the qualifications? Let us decide! Why RIHousing:
Mission-Driven Organization
Dedicated Workforce
Parking Stipend
Paid Time Off
Retirement Options
Flexible Work Hours
Education Reimbursement
Onsite Fitness Classes
Winner of “Best Places to Work” 2016, 2018, 2019, 2021 – 2025
Greater Providence Chamber of Commerce Worksite Health Award 2013 – 2025
PBN's Healthiest Employers of RI 2025
RIHousing strives to ensure that all people who live or work in Rhode Island can afford a healthy, attractive home that meets their needs. A good home provides the foundation upon which individuals and families thrive, children learn and grow, and communities prosper. To achieve our mission, we:
Offer fair, affordable, and innovative lending programs.
Provide housing-related education to consumers and others.
Promote and finance sensible development that builds healthy, vibrant communities.
Provide housing grants and subsidies to Rhode Islanders with the greatest need.
Team up with partners to improve everything we do.
RIHousing
uses its resources to provide low-interest loans, grants, education, and assistance to help Rhode Islanders find, rent, buy, build, and keep a good home. Created by the General Assembly in 1973, RIHousing is a privately funded public-purpose corporation. RIHousing requires its employees to be highly motivated and knowledgeable, have a sound understanding of the changing needs of Rhode Island's housing market, be willing to work within and toward a smoothly integrated operation, demonstrate a commitment to serve the people of Rhode Island, especially those with low and moderate incomes in need of safe and affordable homes, and possess a high level of integrity and deep respect for all Rhode Islanders, including customers, partners, and fellow employees.
Powered by
#J-18808-Ljbffr