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Supported Residential Service Specialist

360communityservices, Omaha, Nebraska, us, 68197

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Position Title: Supported Residential Service Specialist

Position Status: Hourly / Non Exempt

PAY STRUCTURE: $17-$20 per hour (based on experience, education, bilingual skills & willingness to learn)

REPORT To: Supported Residential Service Coordinator

Summary Description The Supported Residential Service Specialist provides one-on-one, community-based support to adults with Intellectual and/or Developmental Disabilities (IDD) in their homes and local communities. This role focuses on teaching independent living skills through habilitative programming while promoting dignity, choice, safety, and meaningful community participation. Staff work independently in a 1:1 setting while maintaining strong communication with supervisors, guardians, and the support team. Services are delivered in compliance with Nebraska DHHS regulations governing HCBS waiver and Supported Residential Services.

Essential Functions

Direct Support & Skill Development

Provide individualized (1:1) support in home and community settings

Implement 1–2 habilitative programs focused on independence (training provided)

Teach daily living skills including cleaning, cooking, laundry, routines, and organization

Assist with transportation, appointments, scheduling, and medication pick-up as appropriate

Support shopping, budgeting, and basic money-management skills

Encourage community involvement, social engagement, and inclusive experiences

Promote choice, self-advocacy, dignity, and respect at all times

Documentation & Compliance

Complete accurate, timely documentation using agency-approved electronic systems (including EVV)

Track progress toward habilitative goals and communicate concerns or changes to supervisors

Maintain confidentiality and comply with HIPAA, mandated reporting laws, and agency policies

Deliver services in accordance with applicable Nebraska Administrative Code requirements

Communication & Teamwork

Communicate professionally with supervisors, guardians, and team members

Participate in required training, meetings, and supervision

Follow individualized service plans, safety guidelines, and support strategies

Quality & Safety Assurance Job Functions

Conducts audits on documentation to ensure client progress and safety

Participates in a 24/7 on‑call rotation to support crisis response involving individuals with developmental disabilities and their families.

Ensures timely reporting of critical incidents in accordance with mandated reporter laws and § Neb. Rev. Stat. requirements.

Informs the DD-Operations Director or COO of important issues concerning the clients and family operations.

Qualifications Requirements

Minimum age 19

High school diploma or GED

Valid driver’s license, reliable vehicle, and current auto insurance

Ability to pass state and national background checks

Preferred

1–2 years of experience supporting individuals with developmental disabilities (not required; training provided)

Experience working independently in home and community settings

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Ability to lift and carry up to 25 pounds

Ability to navigate stairs and varied community environments

Frequent local travel within assigned Nebraska service areas

Flexible schedule including weekdays, evenings, and weekends

Ability to sit, stand, walk, drive, and use mobile devices for extended periods

Employee Benefits

Flexible Hours

We offer flexible scheduling options including weekday, weekend, and evening shifts. Shifts will be assigned based on availability and client needs.

Paid transportation offered

Part Time & Full Time hours

Paid Holidays (Full Time employees only)

New Year’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Friday after Thanksgiving

Christmas Eve

Christmas Day

Paid Birthday

Affordable Employee Insurance (waiting period applies)

Health, Dental, Vision (Full Time only)

Short/long-term disability insurance (Full & Part Time)

Employee Life insurance policy in the amount of $25,000 (Full & Part Time)

401k contribution /Company Profit Sharing (Full & Part Time)

Paid Time Off (PTO) Accrual (Full Time employees)

78 hours annually during first 2 years

130 hours annually during years 3 & 4

156 hours annually during years 5 & 6

182 hours annually during years 7 & 8

208 hours annually following 8 years of service

Paid Time Off (PTO) Accrual (Part Time employees)

Accrual based on number hours worked

Eligible after 80 hours of consecutive employment

Contact Information 360 Community Services

9744 Mockingbird Dr Omaha, NE 68127

(402) 800-3787

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