Steam Solutions Technical Inside Sales Representative
MRC Global Inc., Houston, Texas, United States, 77246
delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF).
This role will create and/or enter quotes, process customer orders, and resolve customer issues. The Technical Inside Sales Representative will provide technical expertise in the sale of specialized products while maximizing customer value and driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.**Key Duties & Responsibilities**
Individual must be able to perform the essential duties with or without reasonable accommodation.Develop knowledge of customer accounts to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. familiarity with customer preferences/processes; consult with the manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.**Required Experience**Typically requires one (1) or more years’ experience in a dedicated customer-facing role, inside sales, and/or warehouse/shop services.OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor’s degree, preferably with studies in industrial or sales.**Skills & Abilities** Demonstrated technical knowledge in one or more specialized product categories (valve automation, controls, instrumentation & measurement, carbon steel pipes, fittings, & flanges, corrosion-resistant products, gas products, or steam products). Proficient in the use of computers and MS Office products (Word, Excel, PowerPoint, and Outlook) and advanced knowledge base in MRC Global’s proprietary software to work efficiently.
Ability to communicate and promote ideas and transfer detailed and technical knowledge to others.Ability to effectively present information in one-on-one and small group situations.
Executes role with some assistance and supervision.Ability to occasionally travel with overnight stays. ### Comprehensive Benefits**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. #J-18808-Ljbffr
This role will create and/or enter quotes, process customer orders, and resolve customer issues. The Technical Inside Sales Representative will provide technical expertise in the sale of specialized products while maximizing customer value and driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.**Key Duties & Responsibilities**
Individual must be able to perform the essential duties with or without reasonable accommodation.Develop knowledge of customer accounts to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. familiarity with customer preferences/processes; consult with the manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.**Required Experience**Typically requires one (1) or more years’ experience in a dedicated customer-facing role, inside sales, and/or warehouse/shop services.OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor’s degree, preferably with studies in industrial or sales.**Skills & Abilities** Demonstrated technical knowledge in one or more specialized product categories (valve automation, controls, instrumentation & measurement, carbon steel pipes, fittings, & flanges, corrosion-resistant products, gas products, or steam products). Proficient in the use of computers and MS Office products (Word, Excel, PowerPoint, and Outlook) and advanced knowledge base in MRC Global’s proprietary software to work efficiently.
Ability to communicate and promote ideas and transfer detailed and technical knowledge to others.Ability to effectively present information in one-on-one and small group situations.
Executes role with some assistance and supervision.Ability to occasionally travel with overnight stays. ### Comprehensive Benefits**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. #J-18808-Ljbffr