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Spare Parts Service Account Manager

Vanderlande Industries B.V., Marietta, Georgia, United States, 30064

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Spare Parts Service Account Manager page is loaded## Spare Parts Service Account Managerlocations:

Marietta, GA USAtime type:

Full timeposted on:

Posted 8 Days Agotime left to apply:

End Date: February 16, 2026 (12 days left to apply)job requisition id:

JR34629### Job TitleSpare Parts Service Account Manager### Job Description**About Vanderlande**Vanderlande is the global leader in automation systems for airports, parcel, and warehouse logistics. Our innovative solutions keep the world moving by ensuring efficiency, reliability, and scalability in mission-critical environments.**Position Overview:** We are currently seeking a Service Account Manager – Spare Parts to join our North American Airports Service business. This role is central to supporting our customers in maintaining operational excellence and competitiveness in a fast-paced, ever-evolving industry.As a Service Account Manager – Spare Parts, you will manage and develop spare parts accounts within the North America Airports Domain. Acting as a strategic partner to both customers and Vanderlande’s Spare Parts staff at airport sites, you will oversee the full lifecycle of spare parts service delivery—from replenishment planning to revenue growth—ensuring availability, cost-effectiveness, and customer satisfaction. You will be accountable for the commercial performance of your accounts, including profit and loss responsibilities, and will collaborate closely with local and international teams to align supply chain, logistics, and customer service efforts.Your focus will span several core areas of the spare parts business. You will be responsible for maintaining optimal inventory levels through proactive planning, forecasting, and replenishment strategies, while also partnering with airports and on-site O&M teams to drive revenue growth and achieve annual sales targets.**Responsibilities:*** Act as the primary point of contact for the relationship of strategic customers.* Develop and realize profitable growth of the service business by selling new opportunities at existing customers and new customers, based on added value.* Develops the commercial and organizational side of the service organization to pursue and achieve profitable targets in collaboration with the Corporate Services Management team.* Review customers’ material handling processes and identify opportunities to improve system/team performance via process changes or equipment enhancements.* Managing internal and external resources to present the best possible value propositions to the customer.* Building customer relationships at all levels including technical management of customers.* Coordinate sales material, pricing strategy and proposal content.* Effective internal communications to prioritize, manage expectations, coordinate internal support, secure resources and set-up project teams.* Manage Daily, Weekly, Quarterly customer interactions/communication to build and sustain a partnership with key customer personnel.* Ensure site-based service contract performance meets KPI’s. Fully understand factors effecting KPI performance and drive improvements where needed. Facilitate quarterly business reviews and provide feedback on opportunities to optimize the customers operation.* Understand customers systems and business processes and utilize knowledge and relationship to strategically place the company in a long-term partnership with the customer.* Assure performance of the Services team delivery are executed to match the as-sold functionality.**Requirements:*** Associates or Bachelor’s Degree, preferable a technical degree.* 5+ years of relevant experience (preferably in logistics or technical environments)* Willingness to travel up to 50%.**Skills*** Excellent communication and social skills.* Entrepreneurial skills and drive to win.* Proficient in Microsoft Office: Word, Excel and PowerPoint**Other Requirements:*** Must be able to attain and sustain an Airport I.D. Badge and appropriate security clearance**Preferred Qualifications:*** Bachelor’s Degree, MBA preferred* Experience working with local union contract management* Conveyor services or material handling services experience is preferred**Other Duties:**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Aspire. Grow. Achieve. *Together***Are you looking to develop your career and satisfy your ambitions at a company where you can **aspire** to new heights, enjoy personal **growth** and thrive on **achievement**environment.

We are the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.If you **aspire** to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.To **achieve** our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins…So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.You will **grow**, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that ***together*** we have the confidence and ability to exceed our customers’ expectations in over 100 countries. #J-18808-Ljbffr