Inside Sales Representative - Chicago
Pioneer Music Co, Elk Grove Village, Illinois, us, 60009
At Pioneer Music Company (PMC), we’re not your typical distributor. We’re passionate about installing human connections in a tech‑connected world. We serve the low‑voltage, AV, security, and networking industries and we do it with heart, hustle, and a commitment to making our customers’ lives easier.
Our Lenexa branch is growing, and we’re looking for a team player who thrives in a fast‑paced, people‑first environment. If you’re hungry to learn, humble enough to listen, and emotionally smart in how you communicate and support others, we want to meet you.
About the Role As an Inside Sales Rep, you’ll be the face and voice of PMC for our walk‑in, call‑in, and email customers. You’ll support projects from quote to close, help identify solutions, and collaborate with outside sales reps and warehouse teammates to provide outstanding customer experiences.
What You’ll Do
Assist customers with product recommendations, quoting, pricing, and order entry
Build relationships with integrators, installers, and partners by offering timely, helpful service
Work closely with your Branch Manager and Outside Sales Rep to support key accounts
Maintain product knowledge across categories (security, A/V, networking, wire, etc.)
Help manage open orders, backorders, and vendor lead times with proactive communication
Provide support to walk‑in traffic and phone/email inquiries throughout the day
Pitch in on inventory checks, order staging, and other warehouse needs when needed (we all roll up our sleeves here!)
What We’re Looking For
An Ideal Team Player
Previous sales or customer service experience in the distribution or electronics industry preferred
Experience with low‑voltage/security/AV products is a plus (but we’ll train the right person!)
Solid computer skill‑familiarity with ERP systems or Sage a plus
Clear communicator who’s detail‑oriented and proactive
Must be a team player, we win and lose as one
Bonus Points If You
Have experience with CCTV, access control, networking, or pro audio/video
Like a little friendly competition
Can juggle multiple tasks and still crack a joke under pressure
What You Get
A seat at a company with over 150 years of history and a fresh, people‑focused culture
Room to grow, seriously‑PMC is expanding, and we love promoting from within
Paid time off, benefits, 401(k), employee discount, and other perks
A team that truly cares about each other and our customers
#J-18808-Ljbffr
Our Lenexa branch is growing, and we’re looking for a team player who thrives in a fast‑paced, people‑first environment. If you’re hungry to learn, humble enough to listen, and emotionally smart in how you communicate and support others, we want to meet you.
About the Role As an Inside Sales Rep, you’ll be the face and voice of PMC for our walk‑in, call‑in, and email customers. You’ll support projects from quote to close, help identify solutions, and collaborate with outside sales reps and warehouse teammates to provide outstanding customer experiences.
What You’ll Do
Assist customers with product recommendations, quoting, pricing, and order entry
Build relationships with integrators, installers, and partners by offering timely, helpful service
Work closely with your Branch Manager and Outside Sales Rep to support key accounts
Maintain product knowledge across categories (security, A/V, networking, wire, etc.)
Help manage open orders, backorders, and vendor lead times with proactive communication
Provide support to walk‑in traffic and phone/email inquiries throughout the day
Pitch in on inventory checks, order staging, and other warehouse needs when needed (we all roll up our sleeves here!)
What We’re Looking For
An Ideal Team Player
Previous sales or customer service experience in the distribution or electronics industry preferred
Experience with low‑voltage/security/AV products is a plus (but we’ll train the right person!)
Solid computer skill‑familiarity with ERP systems or Sage a plus
Clear communicator who’s detail‑oriented and proactive
Must be a team player, we win and lose as one
Bonus Points If You
Have experience with CCTV, access control, networking, or pro audio/video
Like a little friendly competition
Can juggle multiple tasks and still crack a joke under pressure
What You Get
A seat at a company with over 150 years of history and a fresh, people‑focused culture
Room to grow, seriously‑PMC is expanding, and we love promoting from within
Paid time off, benefits, 401(k), employee discount, and other perks
A team that truly cares about each other and our customers
#J-18808-Ljbffr