Administrator - Global Sales & Operations (ATL)
GLOVIS America, Inc., Irvine, California, United States, 92713
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since its inception in 2002, it is committed to delivering our customers’ products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America strives to exceed standards by providing quality service to our customers and vendors in the automotive, freight forwarding, parts distribution, used‑car, and fuel industries. It caters logistics strategies and processes to customers’ needs by utilizing the latest information systems and advanced technologies.
Summary The Administrator – Global Sales will contribute to expanding the company’s freight forwarding services by identifying business opportunities, managing customer relationships, and driving revenue growth. This role offers an opportunity to further develop expertise in freight forwarding and gain leadership experience while working closely with senior management.
Responsibilities
Serve as the primary point of contact for global clients, ensuring consistency in communication and service delivery
Support global RFQ responses and align pricing strategy with regional capabilities and customer expectations
Design and implement customized logistics programs tailored to global supply chain structures
Coordinate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPs
Drive revenue growth by identifying upselling opportunities across multiple services (FFW, Drayage, Warehousing, etc.)
Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction
Proactively identify risks and lead mitigation plans to ensure service reliability for high‑profile clients
Strategic Planning & Collaboration
Collaborate with internal teams to enhance service offerings and align with global customer trends
Provide market intelligence to support investment decisions in infrastructure and capacity
Customer Onboarding & Support
Support issue resolution and act as escalation point for complex customer concerns
Develop long‑term account plans focusing on mutual growth, innovation, and partnership
Other duties as assigned
Compensation $68,000‑$74,000 Per Year (Subject to Compensation Study Upon Candidate Selected)
Benefits of Working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short‑Term & Long‑Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy.
Skills
Excellent written and verbal communication skills in both English and Korean due to extremely high volume of communication with customers/vendors in Korea (Required)
General understanding of the Supply Chain Management and the logistics industry (Required)
Understanding of the full range of Freight Forwarding services, including movement scheduling, monitoring and control services, cost optimization, and various industry‑specific requirements (Required)
Ability to establish business plan and proceed new business developments/projects (Required)
Must be proficient with PCs (Required)
Intermediate MS Excel, PowerPoint, Word and database management (Required)
Education & Experience
Bachelor Degree (Required)
3 – 5 years of direct experience in Supply Chain Management, Freight Forwarding (Required)
1 – 3 years of supervisory experience (Required)
4 – 7 years of experience in Supply Chain Management, Freight Forwarding, Business Management, and/or Business Development (Preferred)
1 – 3 years of supervisory experience (Preferred)
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Possibility of domestic travel – 10%
Stand / walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
Typical office environment with low‑level noise exposure
This position is located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
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Summary The Administrator – Global Sales will contribute to expanding the company’s freight forwarding services by identifying business opportunities, managing customer relationships, and driving revenue growth. This role offers an opportunity to further develop expertise in freight forwarding and gain leadership experience while working closely with senior management.
Responsibilities
Serve as the primary point of contact for global clients, ensuring consistency in communication and service delivery
Support global RFQ responses and align pricing strategy with regional capabilities and customer expectations
Design and implement customized logistics programs tailored to global supply chain structures
Coordinate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPs
Drive revenue growth by identifying upselling opportunities across multiple services (FFW, Drayage, Warehousing, etc.)
Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction
Proactively identify risks and lead mitigation plans to ensure service reliability for high‑profile clients
Strategic Planning & Collaboration
Collaborate with internal teams to enhance service offerings and align with global customer trends
Provide market intelligence to support investment decisions in infrastructure and capacity
Customer Onboarding & Support
Support issue resolution and act as escalation point for complex customer concerns
Develop long‑term account plans focusing on mutual growth, innovation, and partnership
Other duties as assigned
Compensation $68,000‑$74,000 Per Year (Subject to Compensation Study Upon Candidate Selected)
Benefits of Working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short‑Term & Long‑Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy.
Skills
Excellent written and verbal communication skills in both English and Korean due to extremely high volume of communication with customers/vendors in Korea (Required)
General understanding of the Supply Chain Management and the logistics industry (Required)
Understanding of the full range of Freight Forwarding services, including movement scheduling, monitoring and control services, cost optimization, and various industry‑specific requirements (Required)
Ability to establish business plan and proceed new business developments/projects (Required)
Must be proficient with PCs (Required)
Intermediate MS Excel, PowerPoint, Word and database management (Required)
Education & Experience
Bachelor Degree (Required)
3 – 5 years of direct experience in Supply Chain Management, Freight Forwarding (Required)
1 – 3 years of supervisory experience (Required)
4 – 7 years of experience in Supply Chain Management, Freight Forwarding, Business Management, and/or Business Development (Preferred)
1 – 3 years of supervisory experience (Preferred)
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Possibility of domestic travel – 10%
Stand / walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
Typical office environment with low‑level noise exposure
This position is located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
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