Logo
job logo

User Experience Designer

Courted, New York, New York, us, 10261

Save Job

About Courted Courted is the leading AI-powered platform for real estate recruiting, retention, and market intelligence. We help brokerages and teams understand agent performance, recruit strategically, and retain top talent – all in one place.

The real estate industry moves over $100B in annual commissions, and it’s still powered by spreadsheets, cold calls, and guesswork. We’re changing that with AI. Our platform combines data, workflow, and machine learning to make every recruiting and retention decision smarter.

We’re a high-growth SaaS company shipping fast, working smart, and building transformative tools for the next generation of real estate leaders.

The Role We’re looking for a User Experience Designer who can own the full design process – from leading user research to delivering polished, production-ready designs. You’ll talk to users, pull insights from what you learn, and turn those insights into thoughtful product decisions and interfaces.

You’ll work across both our existing product and new tools we’re building. At Courted, we place huge emphasis on understanding our users deeply – transforming complex real estate processes into intuitive, seamless experiences through rigorous research and thoughtful design.

What You’ll Do

Drive user research

– plan and run one‑on‑one interviews to deeply understand user needs, pain points, and workflows, working alongside the rest of the product and design team

Synthesize research into actionable insights

– build affinity diagrams, journey maps, and personas that inform what we build and why

Translate user needs

and feature requirements into workflow diagrams, user flows, and interaction models that prioritize ease of use and clarity

Design end‑to‑end

– produce lo‑fi sketches and wireframes to explore ideas quickly, then deliver hi‑fi designs in Figma that follow our design system

Collaborate closely with engineers

through handoff, build, and pre‑launch reviews — including exploring how AI tools and workflows can help us move faster

Maintain and extend our design system

– add components, document patterns, and keep things consistent across products

Proactively identify UX improvements

through user feedback, usability testing, and interaction analysis

What You’ll Bring

4–6 years of experience

in user experience design, ideally within a SaaS or technology company

Proven experience running user research – you’ve planned and conducted interviews, not just consumed someone else’s findings

You know how to turn raw research into clear, actionable insights that drive product decisions

Proficient in Figma

– you can create hi‑fi designs that follow an established design system and aren’t afraid to start with lo‑fi to move fast

Critical thinker

who approaches problems from the user’s perspective and can connect the dots between research, user needs, and design decisions

Self‑motivated and resourceful

– you don’t wait to be told what to do, you identify what needs attention and take ownership

Strong communicator who can articulate design rationale to product, engineering, and stakeholders

Why Courted

Real ownership:

You’ll own a critical product area from 0 to 1 (and beyond), with direct impact on revenue and customer success

User advocacy:

Champion user needs and shape product direction through research‑driven insights, not just execute on requirements

AI + vertical depth:

Build at the intersection of machine learning and a $100B+ industry that’s ripe for transformation

High‑growth environment:

Join a company with strong product‑market fit and ambitious scaling plans

Visibility:

Work directly with founders and leadership to shape Courted’s future

What It’s Like to Work Here

We’re a small, focused team that values momentum, candor, and follow‑through. Everyone builds – ideas don’t get kicked down the line.

We care a lot about the work and very little about titles. People here are competitive about outcomes, not credit.

We’re a high‑trust team that ships fast and sweats the details.

We debate ideas, not people, fix things in daylight, and try to keep a sense of humor while doing it.

The Details

The team is NYC-based and in office 3‑4 days per week

Compensation: $130,000 - $150,000

Health, dental, and vision insurance

401k and generous PTO policy

Dog‑friendly office

How to apply Submit your resume and link to your portfolio through LinkedIn

This salary range represents the minimum and maximum for this role based in New York, NY. The salary given for this position depends on multiple factors, including experience, interview performance, and anticipated responsibilities of the role. Base salary is one component of Courted’s competitive total package, which also includes retirement savings, premium health and wellness benefits, lunches in‑office, and more.

Please note: Courted is unable to provide visa sponsorship at this time. Candidates must be authorized to work in the United States without sponsorship.

#J-18808-Ljbffr