Marketing Manager/Retail Associate
Bricks and Minifigs Niles, Niles, Illinois, United States, 60714
Benefits:
Employee discounts
Paid time off
Flexible schedule
Employee discount as per Employee Discount Policy
Bonuses based on individual and overall business performance
Room for growth
Job Summary: We are seeking a hybrid Marketing Manager/Retail Associate to join our team! As a Marketing Manager/Retail Associate, you will be creating content across many different social media platforms, working on existing promotional campaigns, and maintaining a strong online presence. In addition to the social media aspect, you will also work on helping marketing the brand and the store. You will also be maintaining the comments section of all posts, ensuring every message published on social media is in tune with our company message, and keeping up to date with the latest social media trends. The ideal candidate is comfortable creating content for a social media platform, has strong organizational skills, the ability to run a successful social media campaign, and helping organically grow the brand by marketing to people who haven't been to the store or who have not been to the store in awhile.
When not handling the marketing content, you will be assisting customers in-store, managing inventory, and ensuring a seamless shopping experience. This hybrid role is perfect for someone who thrives in both the marketing and retail worlds, blending creativity with customer service.
The position will be a hybrid between being the Social Media coordinator and a Retail Associate. The breakdown of hours will be about 25% Marketing Manager and 75% Retail Associate.
Responsibilities:
Attention to detail
High energy and creativity to make videos
Assist with events, marketing and social media campaigns, preparing product, and handling customer trading and selling activities
Create content for social media across multiple platforms in a variety of formats
Monitor social media interactions across all platforms
Monitor social media trends with an eye for implementing them within the current marketing campaign
Manage and maintain a living social media calendar
When not handling social media duties, actively working on the retail floor assisting customers or tending to sales associate duties
Work closely with other teams as needed to ensure brand consistency
Strong communication and customer service skills
Ability to multitask and work in a fast‑paced retail environment
Help customers, aged child to adult, learn their way around the store and develop an understanding of how the Bricks & Minifigs experience is unique
When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions
Willingness to take on additional duties to support overall business operations
Qualifications (Required):
Must be 21 years of age or older
Minimum of 2 years of professional experience managing business social media accounts (personal accounts do not apply)
Experience using One Shop Retail software or a similar loyalty and customer engagement software (Preferred)
High attention to detail and organizational skills
Strong knowledge of major social media platforms, with an ability to identify and adapt to current trends
Experience with photo and video editing software
Experience developing and executing marketing campaigns (digital and in‑store promotions)
Knowledge of analytics tools (e.g., Meta Business Suite, Google Analytics, TikTok Analytics) to track and report performance
Experience managing advertising budgets and boosting social media posts effectively
Understanding of local marketing opportunities, such as community events, partnerships, and influencer outreach
Ability to plan and schedule content calendars to maintain consistent brand presence
Strong creative problem‑solving skills and ability to generate fresh marketing ideas that align with business goals
Knowledge of branding and the ability to maintain consistent voice, tone, and visuals across channels
Prior retail sales and customer service experience preferred
Strong written and verbal communication abilities
Ability to work both independently and collaboratively as part of a team
Knowledge of pop culture is essential—familiarity with franchises like Disney, Harry Potter, Marvel, and Star Wars directly connects to our daily work and customer engagement
Willingness to take on additional duties to support overall business operations
Nice to Have:
Knowledge of LEGO from past to present day
Intermediate LEGO building skills
Additional Information: Three references will be required for a second interview with the following information: Full name, relationship to you (past boss etc.), and their contact information (phone number and email). An offer is contingent on passing a background check.
Job Details: Job Type: Full Time (35 hours/week), In person
Pay: $16.00 - $18.00 per hour DOE
Experience level: Social Media (Preferred), Marketing (Preferred), Customer service (Preferred), Retail experience (Preferred), Familiar with LEGO product and themes (Preferred)
Working Days and Hours: Full Time (35 hrs/week), Open and Close Shifts, including specified holidays, Same schedule rotates every four weeks, Physically able to lift and move heavy boxes and stand for long periods of time, Ability to commute/relocate: reliably commute or planning to relocate before starting work (Required)
Address: Niles, IL 60714
#J-18808-Ljbffr
Employee discounts
Paid time off
Flexible schedule
Employee discount as per Employee Discount Policy
Bonuses based on individual and overall business performance
Room for growth
Job Summary: We are seeking a hybrid Marketing Manager/Retail Associate to join our team! As a Marketing Manager/Retail Associate, you will be creating content across many different social media platforms, working on existing promotional campaigns, and maintaining a strong online presence. In addition to the social media aspect, you will also work on helping marketing the brand and the store. You will also be maintaining the comments section of all posts, ensuring every message published on social media is in tune with our company message, and keeping up to date with the latest social media trends. The ideal candidate is comfortable creating content for a social media platform, has strong organizational skills, the ability to run a successful social media campaign, and helping organically grow the brand by marketing to people who haven't been to the store or who have not been to the store in awhile.
When not handling the marketing content, you will be assisting customers in-store, managing inventory, and ensuring a seamless shopping experience. This hybrid role is perfect for someone who thrives in both the marketing and retail worlds, blending creativity with customer service.
The position will be a hybrid between being the Social Media coordinator and a Retail Associate. The breakdown of hours will be about 25% Marketing Manager and 75% Retail Associate.
Responsibilities:
Attention to detail
High energy and creativity to make videos
Assist with events, marketing and social media campaigns, preparing product, and handling customer trading and selling activities
Create content for social media across multiple platforms in a variety of formats
Monitor social media interactions across all platforms
Monitor social media trends with an eye for implementing them within the current marketing campaign
Manage and maintain a living social media calendar
When not handling social media duties, actively working on the retail floor assisting customers or tending to sales associate duties
Work closely with other teams as needed to ensure brand consistency
Strong communication and customer service skills
Ability to multitask and work in a fast‑paced retail environment
Help customers, aged child to adult, learn their way around the store and develop an understanding of how the Bricks & Minifigs experience is unique
When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions
Willingness to take on additional duties to support overall business operations
Qualifications (Required):
Must be 21 years of age or older
Minimum of 2 years of professional experience managing business social media accounts (personal accounts do not apply)
Experience using One Shop Retail software or a similar loyalty and customer engagement software (Preferred)
High attention to detail and organizational skills
Strong knowledge of major social media platforms, with an ability to identify and adapt to current trends
Experience with photo and video editing software
Experience developing and executing marketing campaigns (digital and in‑store promotions)
Knowledge of analytics tools (e.g., Meta Business Suite, Google Analytics, TikTok Analytics) to track and report performance
Experience managing advertising budgets and boosting social media posts effectively
Understanding of local marketing opportunities, such as community events, partnerships, and influencer outreach
Ability to plan and schedule content calendars to maintain consistent brand presence
Strong creative problem‑solving skills and ability to generate fresh marketing ideas that align with business goals
Knowledge of branding and the ability to maintain consistent voice, tone, and visuals across channels
Prior retail sales and customer service experience preferred
Strong written and verbal communication abilities
Ability to work both independently and collaboratively as part of a team
Knowledge of pop culture is essential—familiarity with franchises like Disney, Harry Potter, Marvel, and Star Wars directly connects to our daily work and customer engagement
Willingness to take on additional duties to support overall business operations
Nice to Have:
Knowledge of LEGO from past to present day
Intermediate LEGO building skills
Additional Information: Three references will be required for a second interview with the following information: Full name, relationship to you (past boss etc.), and their contact information (phone number and email). An offer is contingent on passing a background check.
Job Details: Job Type: Full Time (35 hours/week), In person
Pay: $16.00 - $18.00 per hour DOE
Experience level: Social Media (Preferred), Marketing (Preferred), Customer service (Preferred), Retail experience (Preferred), Familiar with LEGO product and themes (Preferred)
Working Days and Hours: Full Time (35 hrs/week), Open and Close Shifts, including specified holidays, Same schedule rotates every four weeks, Physically able to lift and move heavy boxes and stand for long periods of time, Ability to commute/relocate: reliably commute or planning to relocate before starting work (Required)
Address: Niles, IL 60714
#J-18808-Ljbffr