Client Experience & Social Media Coordinator
Traveling with Tasha, Fairfield, Connecticut, us, 06828
Overview
This position supports a travel advisory business by managing online communication and social media engagement related to travel planning services. The role focuses on creating a positive, informative experience for potential clients through helpful content and timely responses.
Responsibilities
Sharing travel planning insights, destination information, and service-based content on social media platforms.
Responding to inquiries, assisting with early client conversations, and helping maintain organized communication channels.
Training is provided on travel planning processes, tools, and best practices for client support and messaging.
Support ongoing client communication by helping answer questions, clarify expectations, and assist with gathering trip details from first contact through the planning phase using provided systems and guidance.
Qualifications
The ideal candidate enjoys working with people through digital platforms, communicates clearly, and contributes to a professional online presence.
Prior experience in the travel industry is not required, but comfort with social media platforms and written communication is important.
Role Characteristics This role is remote and flexible and supports a growing travel planning business by strengthening communication, trust, and consistency across digital channels rather than focusing on short-term marketing tactics.
#J-18808-Ljbffr
Responsibilities
Sharing travel planning insights, destination information, and service-based content on social media platforms.
Responding to inquiries, assisting with early client conversations, and helping maintain organized communication channels.
Training is provided on travel planning processes, tools, and best practices for client support and messaging.
Support ongoing client communication by helping answer questions, clarify expectations, and assist with gathering trip details from first contact through the planning phase using provided systems and guidance.
Qualifications
The ideal candidate enjoys working with people through digital platforms, communicates clearly, and contributes to a professional online presence.
Prior experience in the travel industry is not required, but comfort with social media platforms and written communication is important.
Role Characteristics This role is remote and flexible and supports a growing travel planning business by strengthening communication, trust, and consistency across digital channels rather than focusing on short-term marketing tactics.
#J-18808-Ljbffr