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Regional Director in Training

Confidential, Phila, Pennsylvania, United States

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REGIONAL DIRECTOR IN TRAINING- Northeast (NC,VA,OH,PA,NJ,NY) As a

Regional Director in Training (RDIT) , you will begin a rewarding leadership career within a specialty retail organization serving the

public safety industry . This structured training program is designed to equip you with a comprehensive understanding of our operations, processes, and customer base. Through hands‑on experience, you will develop the skills needed to successfully lead a multi-location region, with the goal of assuming responsibility for our Northeast region upon completion of training.

Duties

Work cross-functionally with other departments to develop and implement successful operational strategies under the direction of our

VP of Retail Operations .

Provide leadership and training/coaching for the

Retail Managers

and their staff in 15 locations. Collaborate with

Retail Managers

to establish performance goals for all retail location employees, and monitor store performance on a continual basis

Develop and implement standard operating processes across locations

Ensure that customer‑focus is a top goal in your region and maintain personal engagement levels with key clients.

Collaborate on a regular basis with Sales to ensure that each store is exceeding customers' expectations.

Responsible for exceeding sales, margin, profitability, and operational goals in each location and collectively for the region.

Provide an annual sales and operations plan; while also providing quarterly updates, revisions, and modifications to the plan.

Propose and manage all expense budgets to meet or exceed plan objectives

Assist in the selection, evaluation, and development of team members.

Develop and implement standard operating processes across locations

Work collaboratively with the Inventory Management team to maximize the return on our inventory investment and meet inventory objectives and ensure we execute on key processes to minimize loss.

Work closely with corporate Merchandising team to build strong vendor alliances.

Other duties assigned as business dictates.

Requirements

Proven ability to manage all aspects of a retail operation in multiple locations

Strong problem‑solving skills, analytical capabilities, and collaboration skills.

Ability to develop clear action plans and drive processes

General Manager or Store Manager experience required, minimum 5 years.

Bachelor’s degree preferred, Master’s degree a plus.

Business and financial acumen, with a proven track record of managing store profitability

Technically savvy - ability to learn new systems, including proprietary systems

Ability to travel frequently – 50% travel expected.

Unwavering dedication to providing exceptional customer service.

Market and/or industry knowledge preferred (previous Public Safety experience)

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