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Sales Agent

Embrace Pet Insurance, Madison, Wisconsin, United States

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Established in 2021,

Independence Pet Holdings

is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well‑being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi‑brand and omni‑channel approach includes our own insurance carrier, insurance brands and partner brands.

Embrace Pet Insurance,

a subsidiary of IPH, is leading the way in redefining pet health insurance in the U.S. We’re committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and professional.

Job Summary Embrace is seeking a

Licensed Inside Sales Agent

who will report to the Manager of Sales. As a Licensed Inside Sales Agent, you will answer inbound sales calls and follow up with our prospective Pet Parents. No cold calling! We are looking for a self‑motivated, driven individual who has the work ethic and personality to thrive on our fast‑paced team.

Job Location Remote – United States. This position is remote, and you will work from a home office. Occasionally, travel to the nearest office may be required for in‑person activities such as team meetings, training, and culture‑building events.

Main Responsibilities

Accurately and efficiently capture customer information in our CRM system

Effective organization and time management skills with the ability to work under pressure

Proactively manage and grow a pipeline of new business opportunities

Responsible for hitting KPIs set by the company

Able to effectively and professionally communicate over the phone and email

Basic Qualifications

Bachelor’s Degree and/or 2 + years of sales experience

Active Property & Casualty license

Preferred Qualifications

Be competitive by nature and take an active interest in keeping abreast of competitors

Be an excellent listener and have a strong ethos of following up on all requests

Able to communicate professionally both verbal and written

Has the ability to view problems, opportunities, ideas etc. from various venti… points

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

Comprehensive full medical, dental and vision Insurance

Basic Life Insurance at no cost to the employee

Company paid short‑term and long‑term disability

12 weeks of 100% paid Parental Leave

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Retirement savings plan

Personal Paid Time Off

Paid holidays and company‑wide Wellness Day off

Paid time off to volunteer at nonprofit organizations

Pet friendly office environment

Commuter Benefits

Group Pet Insurance

On‑the‑job training and skills development

Employee Assistance Program (EAP)

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