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Sales Manager - West Coast & Contract Projects

Hermès, New York, New York, us, 10261

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The Team Métaphores, part of the Hermès textile division, is a creative and innovative brand specializing in weaving and fabric editing for interior design. The U.S. is its leading market, with strong growth potential. Distributed exclusively through Kravet, a top interior design partner, Métaphores is featured in 24 showrooms, including 8 shop‑in‑shops. The brand blends heritage craftsmanship from Verel de Belval and Le Crin with modern artistry, using carefully selected materials and sustainable practices to reduce environmental impact.

The Opportunity As the Sales Manager for the West Coast and Contract Projects, you will be responsible for driving growth and expanding brand visibility across your territory. You will lead key initiatives to engage interior designers and initiate impactful projects within the design community. In collaboration with our exclusive agent in the U.S. and Canada, you will support showrooms and a team of sales representatives, ensuring excellence in brand knowledge, operational execution, and sales performance.

This position is based onsite in our New York, NY Corporate Office.

About the Role Sales Management

Oversee the performance and growth of all showrooms and agents within the territory, consistently exceeding sales targets and identifying new opportunities for success

Conduct market visits aligned with the annual calendar, engaging during key brand moments such as new collection launches and strategic initiatives. Foster strong relationships with partners and clients

Develop and execute a comprehensive regional strategy, including clear action plans to motivate and engage agents, showrooms, and clients. Identify key architects and designers as prospects for our collections

Negotiate effectively and collaborate with agents to enhance Métaphores’ visibility and revenue throughout the territory

Lead and expand contract project initiatives across the United States and Canada, working closely with agents and the operations team in France

Prepare and share weekly and monthly sales reports with internal teams and agents, analyzing KPIs and identifying performance improvement opportunities

Gather and synthesize field insights to inform new initiatives and stay ahead of market trends

Manage client requests and order processing, ensuring timely execution and seamless communication across all stakeholders

Training

Serve as a brand ambassador for your region, effectively training and inspiring our agent’s sales teams with a strong focus on Métaphores’ heritage, creativity, and product offerings

Ensure timely distribution of all commercial tools to our partners, including fabric samples, imagery, brand materials, and price lists

Foster a vibrant and engaged partner community by maintaining deep expertise in Métaphores’ products, values, and operational processes

Visual Merchandising & Events Initiatives

Ensure exceptional presentation of our brand’s collections in showrooms by reviewing displays and available materials during field visits. Conduct inventory checks of fabric cuts and memos, collaborating efficiently with cross‑functional teams when action is required

Support the rollout of new collections across all showrooms and retail corners, ensuring consistency and impact

Develop and execute a regional calendar of events and activations to engage showrooms and clients during key collection launches

Identify and recommend design events that align with our brand values, with a focus on enhancing visibility and strategic participation

Represent and support the brand at both international and local events, contributing to a strong and consistent brand presence

Budget & Planning

Maintain a structured travel and expense (T&E) budget and calendar, proactively planning strategic field visits throughout the year

Monitor and manage all regional budgets, regularly analyzing spend and return on investment (ROI) to optimize performance and resource allocation

Supervisory Responsibility

NO

Budget Responsibility

YES

Decision Making Responsibility

YES

About You

3–5 years of sales experience, ideally in multi‑account management, trade, or field roles

Background in interior design or the high‑end home sector strongly preferred

Proven commercial acumen with exceptional networking and communication skills

Solid understanding of industry trends and competitive landscape, with the ability to provide strategic insights

Creative, adaptable, and solution‑oriented mindset

Collaborative team player with a flexible and proactive approach

Self‑starter with a positive attitude and a track record of identifying and converting new opportunities

Demonstrates unwavering integrity in all aspects of work

Skilled at building and maintaining strong relationships with clients, prospects, and colleagues across all levels

Excellent presentation and public speaking abilities

Highly organized and efficient multitasker with strong attention to detail

Technologically proficient, with advanced skills in Microsoft Word, PowerPoint, and Excel; familiarity with design software is a plus

Fluency in French required; English fluency essential, Spanish is a plus

Willing and able to travel regularly, approximately 50% of the time

The range for this position is $96,707 - $114,289 annually. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

A creator, artisan and seller of high‑quality objects since 1837, Hermès is an independent, family‑owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know‑how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

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